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Manager, Shift

4 months ago

Richmond, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 178249
Business Function: Plant Operations
Primary City: Richmond
Other Location(s):
Province: British Columbia
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: CPMGA02
Work Schedule: Shifts vary depending on the assignment

Number of Vacancies 1
Job Closing Date: 02/21/2024

Under the leadership of the Operations Director and with the guidance of the Shift Managers, assists in the management of the end-to-end mail processing operation on their assigned shift, so that operating targets, service and production standards and customer requirements are met. Assists with the management of employees through a team-based approach including: coaching, career development, succession planning and training, performance management and knowledgeable interpretation of collective agreements. Applies and promotes good management practices. Assists with the hire, promotion and releases of employees within area managed. Assists in the management and implementation of process improvements.

**Responsibilities**:
Below are the main job requirements and responsibilities for the Manager, Shift - Developmental.
- Assists with the management of the total mail processing operation on the shift, across all value steams, so that operating targets and service and production standards are met or exceeded.
- Provides leadership to superintendents/supervisors and staff, achieving a high level of motivation and productivity. Assists team leaders and employees in implementing initiatives to achieve process improvements.
- Assists the Operation work within the prescribed operational budget by utilizing the appropriate labour mix and processing systems. Contributes to the development of the Director’s fiscal year and long-range business plans.
- Works with the Shift Managers, Production Control & Reporting and the Value Stream Specialists to ensure adequate staffing levels to meet value stream targets and customer demand requirements; initiates corrective action and provides direction as needed to meet schedules and dispatch commitments.
- Develops skills, knowledge and capability regarding mail processing practices, continuous improvement, Lean methodologies, process management and related disciplines. Assists with implementation and analysis of appropriate dashboard measures for each value stream consistent with customer requirements and corporate performance indicators.

**Job Responsibilities (continued)**:

- Assists in the creation of a sustainable, productive labour relations environment through the effective administration of Collective Agreements. Maintains appropriate relationships with Union and Association representatives.
- Assists with the development and implementation of practices to ensure a safe, healthy and respectful work environment. Participates on the local Health and Safety Committee.
- Fosters an environment that is conducive to employee engagement. Facilitates successful goal accomplishment by translating the Corporate vision and business strategies.
- Consults and advises other Shift Managers and the respective Value Stream Specialists on issues that affect overall operations.

**Qualifications**:
**Education**
- Completed post-secondary, preferably in a related field **OR** a combination of equivalent professional experience and training

**Experience**
- 3 to 5 years of relevant functional experience
- 2 or more years’ experience managing people
- One or more years of experience in a unionized environment an asset
- Proficient computer skills and competent with Microsoft Office programs
- Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
- Excellent team building and leadership skills and experience
- Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
- Strong interpersonal skills with an ability to build and maintain relationships
- Strong oral and written communication skills

**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.

**Employment Equity**

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources