Customer Service/inside Sales

3 days ago

Coquitlam, Canada Waste Control Services Full time

At Waste Control Services, we understand the responsibility in front of us and the torch we hold in our line of work. Calling Greater Vancouver, British Columbia our home is a privilege in that we are surrounded by sustainability changemakers - groups who understand the impact they have on the world around them, and are deeply passionate about being a part of that positive change and making waves. In that same vein, WCS is the most comprehensive recycling collection and post-collection company in the region, and we are a recognized industry leader in helping customers achieve their sustainability goals.

**Responsibilities**:

- Answer incoming customer calls quickly and efficiently.
- Consult with customers and evaluate needs to determine best options.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives as quickly as possible.
- Keep records of customer interactions.
- Go the ‘extra mile’ to engage customers.
- Escalate issues as required, i.e., to Operations Manager/Sales Manager.
- Provide additional service options where appropriate.
- Assist with inputting and processing contracts and service change forms as needed.
- Respond to leads that come into the Sales office via online and phone inquiries - identifying customer needs, qualifying them into the proper services, preparing and providing rate quotations.
- Performing site checks for customers that have come in through leads.
- Preparing and signing contracts for leads that have agreed to start service with us and collecting keys/fobs as needed for site access prior to service commencement.
- Processing service changes for new accounts that the Inside Salesperson has onboarded.
- Obtaining and/or processing service increases for House and Property Management accounts handled by the Sales office in response to driver issues, overweight charges, etc.
- Assisting with RFP ('Request For Proposal') or tender response preparation for Property Management accounts handled by the Sales office.
- Other duties as assigned.

To be Successful:

- Must possess a valid Class 5 BC driver’s license.
- Exceptional written and verbal communication skills.
- Ability to multi-task, prioritize and manage time effectively.
- Strong attention to detail and excellent organizational skills, while being adaptable to changing priorities.
- Customer orientation and ability to adapt/respond to different types of characters.
- Demonstrate empathy, sincerity and integrity when interacting with customers.
- Display a positive, ‘can do’ attitude towards your work.
- Self-motivated, goal oriented while having the ability to work independently and in a team environment with the desire to go above and beyond to contribute to the Team’s successes.

What we offer:

- Great Company culture, employee of the month/year, monthly events, etc.
- This is a permanent, full-time position that works Monday through Friday.
- $45,000-$50,000 per year
- Competitive benefits package including premiums paid for by the Company
- DPSP/GRRSP
- Work in a dynamic, collaborative, progressive and high-performing team

  • Inside Sales Mechanical

    6 days ago

    Port Coquitlam, Canada Pro West Sales Full time

    We are looking for someone to join our inside sales mechanical team and provide support to our customers. We are a customer service driven business and looking for someone with the following attributes: - Customer Service driven - Team worker - Work in a Fast paced environment - Can adapt quickly - Confident - Shows Initiative| - Willing to...

  • Inside Sales Representative

    4 weeks ago

    Coquitlam, Canada Hydrowest Products Ltd. Full time

    **Overview** We are seeking a motivated and dynamic Inside Sales Representative to join Hydrowest Products Ltd. This role is essential in driving sales growth and building strong relationships with our clients. Experienced working as counter sales or parts person in HVAC, Controls, Gas, Heating, plumbing products, are highly encouraged to apply. If you...

  • Customer Service Representative

    3 weeks ago

    Coquitlam, Canada Customer Service Representative Hub Full time

    We are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader. Responsibilities Provide prompt and professional responses...

  • Inside Sales Associate

    6 days ago

    Coquitlam, Canada Nedco Full time

    For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. As an **Inside Sales...

  • Inside Sales Representative

    7 days ago

    Coquitlam, Canada Iconix Waterworks Full time

    ICONIX is currently looking for a **Full-Time** **Inside Sales Representative** at our **Coquitlam **branch. The **Inside Sales Representative** works cooperatively with Account Managers and other members of the ICONIX waterworks team to grow our municipal, industrial and waterworks sales by providing product information, price quotes, processing and...

  • Inside Sales/customer Service Representative

    5 days ago

    Port Coquitlam, Canada Jimmy Zee's Distributors Inc Full time

    We are according to our customers. - "The Greatest Candy, Games and Trending Toys Distributor in Canada". - What makes us great? - Simple.. It is our people. - We love to have fun and supply fun stuff to stores across Canada. Do you want a job you'll love? Do you love to sell? Are you great on the phone? Can you entertain people or make people laugh? If...

  • Inside Sales Representative

    2 weeks ago

    Port Coquitlam, Canada Finlink Group Full time

    INSIDE SALES REPRESENTATIVE **Objective** Are you an enthusiastic and goal-oriented individual with a love for sales? We are looking for an Inside Sales Representative to become part of a dynamic team. If you excel in a dynamic setting, take pleasure in cultivating client connections, and possess exceptional communication abilities, then we want to connect...

  • Inside Sales Representative

    2 weeks ago

    Coquitlam, Canada SureWerx. Full time

    SureWerx is a national supplier of tool, equipment, and safety product lines for the Canadian and US markets. Our range of products includes abrasives, air tools, hand tools, material handling, lifting equipment, and safety apparel and products. SureWerx is headquartered in Vancouver, Canada with six branch offices located in the major cities across Canada...

  • Inside Sales

    6 days ago

    Port Coquitlam, Canada Clearset vac truck services Full time

    Clearset vac truck services is a dynamic and fast growing company in the service sector. We pride ourselves on our commitment to excellence, customer service, and innovation. We are currently seeking a highly motivated and skilled Inside Sales & Customer Service Representative to join our team. If you have a passion for sales, customer satisfaction, and are...

  • Inside Sales Representative

    4 weeks ago

    Coquitlam, Canada SureWerx. Full time

    **Inside Sales Representative** SureWerx is a national supplier of tool, equipment and safety product lines for the Canadian and US markets. Our range of products includes abrasives, air tools, hand tools, material handling, lifting equipment and safety apparel and products. SureWerx is headquartered in Vancouver, Canada with six branch offices located in...

  • Inside Sales Representative

    7 days ago

    Coquitlam, Canada SureWerx. Full time

    **Inside Sales Representative - Remote** SureWerx is a national supplier of tool, equipment, and safety product lines for the Canadian and US markets. Our range of products includes abrasives, air tools, hand tools, material handling, lifting equipment, and safety apparel and products. SureWerx is headquartered in Vancouver, Canada with six branch offices...

  • Inside Sales

    4 weeks ago

    Coquitlam, Canada Lumenstar LED Lighting Inc. Full time

    Are you ready to start an exciting new career working in the ever evolving LED lighting industry? Are you a team player, organized, detail oriented and driven to succeed and reach your potential? Your day to day will entail, quoting, answering light technical questions and providing related marketing materials. This position will also encompass customer...

  • Inside Sales Associate

    6 days ago

    Coquitlam, Canada Nedco Full time

    For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security. As an **Inside Sales...

  • Inside Sales Representative

    2 weeks ago

    Coquitlam, Canada Convoy Supply Full time

    **Inside Sales Representative** **Position summary** You’re a “get it done” kind of person who believes in outrageously great customer service and has fun solving problems and making things work. Guess what? So is everyone on Team Convoy! Whether online, on the phone, or walking into our store, our customers depend on Convoy’s Inside Sales staff...

  • Inside Sales Representative

    4 weeks ago

    Coquitlam, Canada Kenroc Building Materials Full time

    With over 50 years of history, we offer you a bright future. Are you looking for a company with a great culture, where you can make a difference and have a long career? If so, Kenroc is looking for you. Kenroc is a well-established specialty building materials supplier, with 14 locations throughout Western Canada. We have many career opportunities, a...

  • Inside Sales Representative

    3 days ago

    Coquitlam, British Columbia, Canada Brogan Safety Supplies Full time

    Inside Sales Representative Status: Regular, Full time Location: Coquitlam, British Columbia Job Description Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. MAIN...

  • Experienced - Inside Sales / Order Desk / Customer

    1 week ago

    Coquitlam, Canada Crossroads C&I - Coquitlam Full time

    Crossroads C&I is seeking an experienced CUSTOMER SERVICE REPRESENTATIVE / INSIDE SALES REPRESENTATIVE to fill a permanent opening on the order desk in our Coquitlam location. 3 years experience working on an order desk in a wholesale distribution environment is a requirement for this position. Crossroads C&I is a leading wholesale distributor of...

  • Inside Sales

    4 days ago

    Coquitlam, Canada Noramco Full time

    Status: Regular, Full time **Location**: Coquitlam, British Columbia **Job Description**: Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. **MAIN RESPONSIBILITIES**: - Answers calls...

  • Inside Sales

    3 weeks ago

    Port Coquitlam, Canada Code Electric Full time

    Customer Service / Quotations Representative Code Electric is a leading manufacturer of Electrical Enclosures, Distribution Wired Kiosks, Car Chargers, Custom Metal Fabrication, Cable Tray and C3 Commercial Metal Planters. We have a solid 45-year history in B.C. and due to our continued growth, we have an exciting opportunity to add to our Sales and...

  • Inside Sales Coordinator

    3 weeks ago

    Port Coquitlam, British Columbia, Canada Real Time Networks Inc. Full time

    Real Time Networks Inc is a rapidly growing Vancouver-based company that has achieved outstanding success in the marketplace. We specialize in developing cutting-edge solutions that provide security, safety, and real-time tracking for keys and assets. Our industry-leading products, including KeyTracer key control systems and AssetTracer electronic smart...