Dispatcher

2 weeks ago

Winnipeg, Canada Rig Logistics Inc Full time

Job Title: Trucking Company Dispatcher

Job Summary:
We are seeking a dedicated and organized Dispatcher to join our team at Rig Logistics Inc. The Dispatcher plays a critical role in ensuring the efficient coordination and timely delivery of goods through effective communication with drivers and customers. If you have strong problem-solving skills, excellent communication abilities, and a keen sense of logistics, we want to hear from you.

**Responsibilities**:
Route Planning: Develop efficient and cost-effective routes for truck drivers to ensure timely deliveries and minimize fuel consumption.
Communication: Maintain constant communication with drivers to provide updates, instructions, and address any issues that may arise during their routes.
Schedule Management: Create daily schedules for drivers, taking into account their hours of service, rest periods, and delivery commitments.
Customer Interaction: Communicate with customers to confirm delivery schedules, address concerns, and provide status updates.
Problem Solving: Handle unforeseen challenges, such as traffic delays, equipment issues, or weather-related problems, and make quick and effective decisions to keep deliveries on track.
Record Keeping: Maintain accurate records of driver logs, shipments, and other relevant information, ensuring compliance with regulations.
Safety Compliance: Ensure that drivers adhere to safety regulations and best practices, including proper equipment maintenance and load securement.
Emergency Response: Handle emergency situations effectively, such as accidents or breakdowns, and coordinate the necessary assistance.
Team Collaboration: Work closely with other dispatchers, logistics personnel, and management to optimize operations and resolve issues.
Technology Utilization: Use dispatching software and GPS systems to monitor driver locations and manage assignments efficiently.
Reporting: Generate reports on key performance indicators, such as on-time delivery rates, fuel consumption, and driver productivity.

Qualifications:
High school diploma or equivalent (Bachelor's degree in logistics or related field is a plus).
Proven experience in dispatching, logistics, or a related field.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Familiarity with trucking industry regulations and safety guidelines.
Proficiency in using dispatching software and GPS systems.
Ability to work in a fast-paced and high-pressure environment.
Exceptional organizational and multitasking skills.
Flexibility to work in shifts, including evenings, weekends, and holidays if required.
Knowledge of geographic locations and road networks.

**Benefits**:
Competitive salary.
Health, dental, and retirement benefits.
Opportunities for career growth and advancement.
A supportive and collaborative work environment.
Employee training and development programs.

**Salary**: From $41,000.00 per year

**Benefits**:
Dental care
Extended health care
Life insurance
Paid time off
Schedule:
8 hour shift
Evening shift
Monday to Friday

Ability to commute/relocate:
Winnipeg, MB R0H 2E6: reliably commute or plan to relocate before starting work (required)

**Experience**:
dispatching: 1 year (required)

Work Location: In person

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