Medical Office Assistant
3 weeks ago
Job Summary:
**Responsibilities**:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and update information in the electronic medical records system (Epic, Dentrix, etc.)
- Verify insurance coverage and process billing information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Prepare examination rooms for patient visits and assist healthcare providers as needed
- Follow HIPAA guidelines to maintain patient confidentiality
- Provide exceptional customer service to patients, addressing their needs and concerns
**Skills**:
- Proficient in using phone systems and handling multiple lines
- Knowledge of medical terminology and procedures
- Familiarity with dental office operations is a plus
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficiency in using Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work well in a team environment
This is an excellent opportunity for individuals looking to contribute to a dynamic healthcare team. We offer competitive compensation and benefits packages.
Please note that all positions at our organization are paid positions, including internships.
Pay: $19.50-$23.50 per hour
Expected hours: 4 - 8 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Edmonton, AB T5P 4J5
Application deadline: 2024-04-15
Expected start date: 2024-04-16
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