Case Worker- Evening

3 weeks ago

Ottawa, Canada John Howard Society of Ottawa Full time

**Title: Case Worker**

**Location(s)**:Carling Supportive Housing

**Salary: $45,623.00 - $51,845.00 **_*_*based on work experience**_

**Hours**: 35 hours/week Evenings

**Employer**:John Howard Society of Ottawa

**Closing Date**: April 5th, 2024

**About the environment**:Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks’ vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

**About who we support**:Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative, and evidence-informed approaches.

**About the role**: This is an exciting role that requires excellent leadership and passion for building safe and resilient communities. John Howard’s Carling Supportive Housing Program is 40 units for men, woman and gender diverse individuals who have been experiencing chronic homelessness. The program provides semi-independent accommodation and support to individuals age 18 and over.

As a Case Worker your role will be to help foster a community of inclusion, safety, and belonging for residents while supporting the team with the implementation of care plans, recreational activities, daily programming, and other engagement opportunities. Under the management of the Residential Coordinator, the Case Worker position will be essential in providing additional supervision to both support workers and case management.

**Qualifications**
- University Degree/College Diploma in a Social Services program
- Minimum two (2) years working with the homeless population in a case management role.
- Minimum 1 year working in a supervisory role.
- Experience in housing/residential setting
- Experience working in a Harm Reduction environment.
- Experience working as part of an Interdisciplinary team.
- G class License and access to a vehicle.

**Responsibilities**:
Clinical/Casework Responsibilities
- Complete standardized assessments (e.g. SPDAT) to evaluate the resident’s need areas, and to develop and implement an intervention plan to address those areas of need
- Work with a client-focused, case management approach to foster housing stability
- Understand individuals that struggle with addictions, aggression, criminality, physical and mental health issues
- Competency using various data collection and case management software.
- Establish achievable, time specific goals with the client, and identify intermediate targets for change.
- Provide structured individual counselling with clients on caseload a minimum of once per week in their apartments as per Housing First best practices.
- Maintain knowledge of and assist clients with referrals to appropriate community service agencies.
- Prepare and attend all clinical supervision sessions as required.
- Maintain professional development through participation in relevant training, participation in supervision and through counselor development plans.

Program/Building Responsibilities
- Intervene and provide support to client crises and basic needs.
- Adhere to all security and/or safety protocols associated with Carling.
- Attend staff meetings as required.
- Facilitate excellent collaborative relationships with program colleagues and provide coverage when required.
- Assist in maintaining a positive environment for clients and colleagues.
- Actively communicate with SW to support client and building safety.
- Participate in the residence on-call rotation, adhering to the relevant policy and procedures.
- Perform other duties as may be occasionally requested.

Report Writing/ Administrative
- Maintain client master files by affixing assessment and intervention plan, discharge reports, statistical forms, and any relevant internal or external documentation.
- Ensure client file notes are maintained on the client information management system.
- Produce additional written reports and records as required.
- Produce all documentation associated with program research and evaluation within deadlines.

**You’re a fit with our organizational culture, if you mirror our values in the way you work**:

- You are committed to providing the highest quality of care for your clients, through responsive, innovative, and evidence informed approaches.
- Driven by curi

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