Service Advisor
5 months ago
**Job description**
Napa Autopro’s are locally owned and operated facilities with professionals who are trained to offer exceptional service and quality repair work every day. According to JD Power, NAPA Autopro Service Centers provide a client experience that is among the best in the industry. We are seeking a Service Advisor to join our highly rated team.
- Greeting customers, evaluating their needs, documenting services to be performed
- Answering customer inquires, either in person or on the phone
- Creating repair estimates using material cost and labour rates
- Delegating repairs to the appropriate technician
- Schedule appointments
- Create work orders and invoices
- Verify incoming parts match ordered product
- Sell estimated services and repairs based on customer concerns
**Salary**: 45,000 to 65,000 based on experience
**Job Types**: Full-time, Permanent
**Salary**: $23.00-$26.00 per hour
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
**Experience**:
- service advisor: 2 years (required)
Licence/Certification:
- driver's licence (preferred)
Work Location: In person
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