Medical Receptionist

3 weeks ago


Toronto, Canada Owl Hearing Clinic Full time

**About us**

Owl Hearing, Toronto's newest Audiology clinic at the bustling intersection of Eglinton & Avenue, is searching for an enthusiastic Medical Receptionist / Clinical Assistant. This role is tailor-made for individuals passionate about self-leadership, problem-solving, and organization, who excel in customer service and administrative tasks. If you're ready to embark on a fulfilling journey in healthcare, regardless of your current experience level, we're eager to meet you We value backgrounds in customer service, sales, marketing, and social media management, and are keen to complement your skills with our medical expertise.

**Your Role & Impact**:
**Initial 3 Months**:

- Play a pivotal role in establishing our clinic, including coordinating contractors, crafting social media content, driving local marketing initiatives, and connecting with referral sources. Additional tasks as assigned by the audiologist.

**Beyond 3 Months**:

- Prioritize and address client needs efficiently.
- Organize and manage client files and appointments using our scheduling systems.
- Handle invoicing and accounts receivables, including insurance claims.
- Acquire a foundational understanding of hearing aid technology to provide basic maintenance and repairs.
- Identify and pursue sales opportunities through various channels, enhancing clinic growth.

**Who We're Looking For**:

- A high school diploma or equivalent.
- Proven customer-facing experience, with a strong preference for backgrounds in sales, customer service, or the service industry, especially roles that have honed your interpersonal skills.
- Experience with vulnerable or elderly populations is a plus.
- Exceptional communication skills, both verbal and written, with the ability to build professional relationships with patients and colleagues.
- Tech-savvy, with experience in CRM/EMR systems or similar software.
- A knack for social media, especially if you're skilled in using Canva for creating engaging posts.
- Excellent multitasking, organizational, and time management abilities.

**Position Details**:

- Type: Full-Time, Permanent
- Salary: $20.00 - $22.00 per hour, commensurate with your skills and experience.
- Schedule: 5 Days a week including Saturday. Sunday + 1 other day off (can be discussed and flexible)
- Location: This role is in-person at our Eglington & Avenue Location in Toronto.

**Application Process**:

- Deadline: April 7, 2024
- Start Date: May 1, 2024 or sooner

Join us and be a part of our founding team, shaping the future of auditory health in Toronto.

**Salary**: $20.00-$22.00 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

Work Location: In person

Application deadline: 2024-04-07
Expected start date: 2024-04-15


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