Field Service Technician

2 weeks ago

Richmond, Canada Canon Canada Full time

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing various workstyles to compliment our philosophy of belonging. We have high expectations of ourselves - and of you. We expect you to be self-motivated and driven and to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer **comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks**.

Come and join our team and reap the rewards as we work to take Canon to the next level

**Field Service Technician - Trainee**
- Do you like working with your hands?
- Are you mechanically inclined?
- Do you want to learn a trade?

The Field Service Technician Trainee is a great opportunity for someone who wants to start a career in the mechanical field.

As a Field Service Technician Trainee, you will be providing great customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

**Key Responsibilities**
- Install, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
- Performing equipment service on a required basis within specific time parameters
- Responding to customer calls in a prompt and efficient manner
- Completing preventative maintenance according to regular schedules
- Maintaining all Company tools and materials, including an accurate inventory of parts
- Communicating with the Supervisor regularly on all aspects of service
- Completing required service and equipment performance reports as required
- Comply with established operational standards

**To Succeed, You Will Need**:

- Mechanical aptitude
- Experience with network connectivity is an asset
- Post secondary technical/technologist course in electronics preferred
- Customer Service aptitude
- Excellent time management and communication skills
- CompTIA A+ and Network+ Certification is an asset
- Ability to work efficiently with mínimal supervision
- Possess a valid driver’s license and reliable transportation required

Some travel outside of your region will be required occasionally

**Why Join?**

**REMOTE WORK**
- This position offers a **Virtual** work schedule. You will be **100% remote** and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more

**EMPLOYEE PERKS**
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.

Join our team and reap the rewards as we work to take Canon to the next level

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca

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