Server Assistant

5 months ago

Burlington, Canada GameTime Social Full time

ARE YOU READY TO GET SOCIAL?

We mean you should be, after all, you have been waiting LONG ENOUGH for Burlington’s own, and one of a kind: RESTAURANT/BAR/ENTERTAINMENT EXPERIENCE.

That’s right: we are GAMETIME SOCIAL, and we are INSPIRED in our search for the finest Host/ Hostess, Full time or Part time, ' that Burlington has to offer.

So exactly what type of individual are we looking for in a GameTime Social Host/ Hostess?

Are you the type of person who is OBSESSED with service and providing all guests with a truly authentic, genuine, and simply unforgettable experience?

Are you the type of person that is, so detail-oriented, so standards driven, so prideful, that no consideration or effort is ever too small, too insignificant, or too much trouble?

Are you the type of person who is hands-on, LEADS BY EXAMPLE, and is always striving to establish a culture of excellence and performance driven results?

Are you the type of person who is a real team player, who CARES about the people they work with, and is relentlessly learning and staying current with new trends, to improve upon

their own knowledge, and to help make everyone else around them better?

Are you the type of person who is motivated by a CHALLENGE, who wants something MORE for themselves: possibly something more EXCITING, more FUN, and more SOCIAL, both personally and professionally, and is looking to make their MARK?

If all of this is who YOU are, what YOU believe, and what YOU aspire to work toward on a daily basis, every day, then we DEFINITELY want to hear from you

**Responsibilities: (All of the above, and below, but not exhaustive of what the position entails)**
- Report to and take direction from entire Management team
- Maintain excellent knowledge on venue specific information location, menu, games, capacity, table numbers, etc
- Assist with opening and closing the venue and setting the Team up for success
- Maintenance and upkeep of bathroom cleanliness, toilet paper, paper towels, soap, and garbage bins
- Overall maintenance, cleanliness, and organization of the restaurant and bar
- Weekly maintenance + organization of the walk in fridges/keg fridge
- Ensure bar is stocked with liquor, beer and wine
- Ensure garbage, recycling, and broken glass bins are set up
- Ensure Server stations are stocked with appropriate plates, napkins, roll ups, etc
- Clear and reset tables promptly to maintain a clean and organized dining area
- Responsible for pre-bussing throughout service
- Assist Servers in taking orders, or relaying orders to be punched in
- Communicate effectively with kitchen and bar staff to coordinate the flow of service
- Assist in maintaining up
- to
- date and excellent product knowledge on all food and beverage menus
- Assisting with the flow of service and running food and beverage
- Ensure guest surfaces are cleaned and sanitized
- Assist in table maintenance by bussing tables and clearing glassware and plates
- To maintain and uphold a positive and inclusive workplace culture for both staff and guests
- Greet Guests in a friendly and welcoming attitude and seat guests to their table.
- Answer phone calls, take reservations and provide information to guests
- Organize seating and server floor plan
- General clean up of work area.

**Qualifications**:

- Ability to work as a Team
- Ability to follow simple instructions
- Basic written and verbal communication skills
- Friendly, Polite, Energetic and Outgoing Attitude.
- Able to communicate in a professional manner to guests, in person and on the phone.
- Computer Savvy and able to lean and use Point of Sale System and Open Table App.
- Able to stand for long length of shift, bend at the knees, move quickly up/down stairs, ability to lift 50lbs.
- Eagerness to learn
- Ability to multitask and thrive in a fast paced environment
- Exceptional customer service skills and positive attitude
- Flexibility in work schedule, including days, evenings, weekends, and holidays

**Compensation**:

- Bi-weekly pay $16.55/hour
- Bi Weekly cash tip out
- Free or discounted meals/soft drinks
- Free games

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