Small Business Program Support

4 weeks ago

Brockville, Canada United Counties of Leeds and Grenville Full time

**THE UNITED COUNTIES OF LEEDS AND GRENVILLE**

**Administration Division**

**Small Business Program Support**

**Temporary Full-Time**

**Start Date**:
**2024 Salary Grid 3: $28.03 to $33.36/hour**

**Location: Brockville, Ontario**

**Position Summary**:
Reporting to the Manager of Economic Development, the primary role is to support the day-to-day administrative coordination and communication of the Small Business programs as part of the Economic Development Office team.

This includes support to the Manager and departmental staff, website content, social media, data and project management along with event and workshop coordination. The incumbent is also responsible for professional and efficient administrative services and will directly supports the Small Business programs and the Economic Development Strategic Areas of focus to improve economic growth.

**QUALIFICATIONS**:
**Education, Certification & Licenses**
- Port-secondary diploma in Office/Business Administration or a related discipline.

**Experience**
- Minimum of two (2) years’ experience working in an office environment, experience with business planning, sales, marketing, human resources, operations and finance.

**Knowledge, Skills & Abilities**
- Knowledge and experience in small business ownership and related federal and provincial legislation and regulations.
- Excellent project/time management, organizational, interpersonal, oral and written communication skills.
- Ability to demonstrate tact and discretion when handling matters that are sensitive or confidential in nature; ability to maintain confidentiality.
- Self-motivated, self-sufficient, innovative and creative. Be able to work independently (with mínimal supervision) as well as within a team; ability to prioritize.
- Ability to set priorities, manage and adapt effectively to an evolving department and new programming initiatives.
- Experience in coordinating all logistics required for meetings, workshops, conferences and special events.
- Advanced computer software knowledge and experience in Microsoft Office, specifically Word, Excel, PowerPoint, Publisher and Outlook. Strong background in website content management, a CRM and social media platforms with a working knowledge of AI platforms.
- General accounting and bookkeeping knowledge.
- Familiarity and proficiency in the full range of office equipment.
- Availability to attend evening meetings, as required.
- The possession and maintenance of a valid driver’s license and access to a vehicle is required.

**SUMMARY OF POSITION RESPONSIBILITIES**:

- Provide professional and efficient administrative support services to the Economic Development Manager, Small Business Development Officer as required / requested.
- Support the implementation of the Ministry’s Small Business Enterprise Centre (SBEC) business plan initiatives according to the guidelines. Business plan initiatives include Core Services, Starter Company Plus and Summer Company.
- Develop and support new client recruitment activities and programs.
- In collaboration with the Business Development Officer, provide client support resources in follow-up to in-depth business consultations completed by the Officer.
- Communicate and provide general consultations on small business program initiatives and resources available.
- Responsible for the daily maintenance of the program webpages and updating the business directory. Using the content management system, regularly review and update all webpages and maintain accurate data and content.
- Responsible for the content development, scheduling and maintenance of various digital marketing platforms.
- Prepare data and program reports as requested or required.
- Coordinate, organize and deliver various events (i.e. information sessions, workshops, seminars, meetings, etc.) to support the program.
- Acquire and maintain a current knowledge of Counties and municipal political structures, policies, and procedures.
- Acquire and maintain knowledge on the local economy and small business programs available locally, provincially and nationally.
- Organize meetings and provide program support services including preparation of meeting agendas and related correspondence, recording and preparing minutes/notes.
- Provide support and coordination in handling details and correspondence which may be of a confidential nature, as well as establishing and maintaining various files and records.
- Responsible for the formatting and preparation of various documents and maintains departmental soft and hard copy filing system.
- Implement and maintain accurate financial procedures and records associated with the program.
- Responsible for the formatting and preparation of various reports, memos, letters, etc. utilizing charts and graphs.

**Other related duties, as requested and required.**

**The foregoing Job Description reflects the general duties necessary to describe the principal functions of the job identified and shall not be construed to

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