Small Business Program Support

15 hours ago

Brockville, Ontario, Canada Cse Consulting Full time
United Counties of Leeds and Grenville - Job Details

Posted: Mar 17, 2025
Expires: Mar 31, 2025

THE UNITED COUNTIES OF LEEDS AND GRENVILLE

Administration Division

invites applications for the position of:

Small Business Program Support

Temporary Full-Time

Start Date:

2024 Salary Grid 3: $28.03 to $33.36/hour

Location: Brockville, Ontario

Position Summary:

Reporting to the Manager of Economic Development, the primary role is to support the day-to-day administrative coordination and communication of the Small Business programs as part of the Economic Development Office team. This includes support to the Manager and departmental staff, website content, social media, data and project management along with event and workshop coordination. The incumbent is also responsible for professional and efficient administrative services and will directly support the Small Business programs and the Economic Development Strategic Areas of focus to improve economic growth.

QUALIFICATIONS:

Education, Certification & Licenses

- Post-secondary diploma in Office/Business Administration or a related discipline.

Experience

- Minimum of two (2) years' experience working in an office environment, experience with business planning, sales, marketing, human resources, operations, and finance.

Knowledge, Skills & Abilities

- Knowledge and experience in small business ownership and related federal and provincial legislation and regulations.
- Excellent project/time management, organizational, interpersonal, oral and written communication skills.
- Ability to demonstrate tact and discretion when handling sensitive or confidential matters; ability to maintain confidentiality.
- Self-motivated, innovative, and able to work independently as well as within a team; ability to prioritize.
- Ability to set priorities and manage effectively in an evolving department and new programming initiatives.
- Experience in coordinating logistics for meetings, workshops, conferences, and special events.
- Advanced computer software knowledge and experience in Microsoft Office, specifically Word, Excel, PowerPoint, Publisher, and Outlook. Strong background in website content management, CRM, and social media platforms with a working knowledge of AI platforms.
- General accounting and bookkeeping knowledge.
- Familiarity and proficiency in the full range of office equipment.
- Availability to attend evening meetings, as required.
- The possession and maintenance of a valid driver's license and access to a vehicle is required.

SUMMARY OF POSITION RESPONSIBILITIES:

- Provide professional and efficient administrative support services to the Economic Development Manager and Small Business Development Officer as required.
- Support the implementation of the Ministry's Small Business Enterprise Centre (SBEC) business plan initiatives according to the guidelines.
- Develop and support new client recruitment activities and programs.
- In collaboration with the Business Development Officer, provide client support resources in follow-up to in-depth business consultations completed by the Officer.
- Communicate and provide general consultations on small business program initiatives and available resources.
- Responsible for the daily maintenance of the program webpages and updating the business directory.
- Responsible for content development, scheduling, and maintenance of various digital marketing platforms.
- Prepare data and program reports as requested or required.
- Coordinate, organize, and deliver various events (i.e. information sessions, workshops, seminars, meetings, etc.) to support the program.
- Acquire and maintain knowledge of Counties and municipal political structures, policies, and procedures.
- Acquire and maintain knowledge of the local economy and small business programs available locally, provincially, and nationally.
- Organize meetings and provide program support services including preparation of meeting agendas and related correspondence, recording and preparing minutes/notes.
- Provide support and coordination in handling details and correspondence which may be of a confidential nature.
- Responsible for the formatting and preparation of various documents and maintaining the departmental filing system.
- Implement and maintain accurate financial procedures and records associated with the program.
- Responsible for the formatting and preparation of various reports, memos, letters, etc. utilizing charts and graphs.

Other related duties, as requested and required.

The foregoing Job Description reflects the general duties necessary to describe the principal functions of the job identified and shall not be construed to be all of the work requirements that may be inherent in this classification.

Please quote "Requisition#SMALL001140 Small Business Program Support" and apply with cover letter and resume.

Applicant information is collected under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and will only be used for candidate selection.

The United Counties of Leeds and Grenville is committed to providing a recruitment and selection process that is both inclusive and free from barriers. Accommodations for job applicants with disabilities are available upon request and will be provided in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Applicants are required, in advance, to make any accommodation request known to Human Resources by contacting the department at 1-800-770-2170 extension 2308 or TTY 1-800-539-8685. Human Resources will strive to provide reasonable and appropriate accommodation for all applicants during the recruitment and selection process.

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