Superintendent - Utility Locates

3 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21688

Superintendent - Utility Locates
Public Works
Hamilton Water
330 Wentworth Street North

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 7
- SALARY/HOUR: $58.254 - $72.818 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: A14569

**SUMMARY OF DUTIES**

Reporting directly to the Manager of Customer Service & Community Outreach, the Superintendent of Utility Locates will serve as the primary leader responsible for implementing and overseeing the municipality's utility locate program with strict adherence to legislative standards. The core focus of this role is to ensure the effective completion of utility locates for all underground City of Hamilton assets while meeting or exceeding the requirements mandated by relevant legislation. The incumbent is expected to demonstrate accountability, meticulous attention to detail, and a commitment to ensuring the safety of City staff, contractors, and the public.

Oversees activities within the Utility Locates Section, ensuring that services are delivered in accordance with established benchmarks and in alignment with the City of Hamilton Mission, Vision, and Values. A focus is placed on maximizing efficiency while minimizing disruptions to the public.

This leadership position involves meticulous preparation and reporting on the section's services, financials, administration, and staff performance. The Superintendent plays a pivotal role in implementing strategies to enhance operational efficiency and effectiveness, setting high standards and leading by example. Additionally, the role involves serving as a mentor to subordinate staff, fostering their development and empowerment.

Exhibits leadership and guidance, technical competence, customer focus, innovation, and creativity. Advocates for the team, delegate responsibilities effectively, and demonstrate a strong commitment to achieving results.

**RESPONSIBILITIES**

The Superintendent will take on primary accountability and responsibility for overseeing utility locate services for all City owned underground assets including those operated and maintained by other Divisions within Public Works. This entails the development and management of program budgets, providing recommendations for program enhancements and changes, and actively monitoring and reporting on program effectiveness. The Superintendent is also tasked with ensuring the delivery of all programs, emphasizing service equality, cost-effectiveness, and compliance with corporate policies and regulatory requirements.

Holds accountability for the provision of services in strict accordance with City and Provincial guidelines. The role emphasizes minimizing disruptions to clients and the public while prioritizing effectiveness and efficiency in service delivery.

**GENERAL DUTIES (INCLUDING, BUT NOT LIMITED TO)**:
Provides leadership, technical advice, and direction to staff within the Section, fostering teamwork and integration among internal and external stakeholders involved in cross-functional and cross-program initiatives.

Develops comprehensive programs and procedures for utility locate services, demonstrating a results-oriented and persistent approach to achieving objectives.

Offers technical expertise and conduct site evaluations as needed to support the Manager in their responsibilities.

Prepares tender documents, request-for-proposal documents, and request-for-quote documents for contracted works and consultant assignments. Administer contracts and consultant assignments, overseeing tasks such as scheduling work, coordinating with internal and external parties, and assessing work performance.

Monitors operations to ensure compliance with legislative requirements, including the Occupational Health and Safety Act, Highway Traffic Act, and the Ontario Underground Infrastructure Notification System Act, while aligning with the City of Hamilton Mission, Vision, and Values.

Participates in discussions and presentations on relevant issues with elected officials, agencies, and the public. Attend various Committee/Council and public meetings as required, providing background information on policies, programs, work methods,

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