Technician

2 weeks ago


Richmond, Canada Makita Canada Inc. Full time

**Job description**

**What will you do?**
You are key to our after-sales service; responsible for assisting customers with repairs equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories and parts and answering general product questions.

**What will you work on?**
- Provide excellent customer service to our clients/dealers and the public.
- Visually inspect and test products/equipment.
- Troubleshoot and identify malfunctioning or inoperative equipment.
- Dismantle and repair products/equipment.
- Assemble and test tools to ensure proper performance levels.
- Notify customers of repair estimate and completed repairs.
- Ensure appropriate service levels are maintained in the Factory Service Centre.
- Maintaining inventory of parts and accessories.
- Ensure the FSC clean and organized consistent with Makita brand image.
- Performs other related duties as required.

**To be successful you will have**:

- High school diploma or equivalent
- One (1) year of related experience repairing tools/equipment.
- Knowledge and experience using and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.

**What you bring to the team**:

- Comprehension: Ability to read, interpret and explain documents.
- Strong planning and organizational skills to be able to prioritize your work.
- Ability to work in a team environment and independently with minimum supervision.
- Knowledge of inventory control, shipping and receiving an asset.
- Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$19.25 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Richmond, BC V7A 5H6: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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