Technology Systems Analyst

2 weeks ago

Saskatoon, Canada Saskatchewan Blue Cross Full time

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a temporary full-time _Technology Systems Analyst_ in the IT Service Delivery Department. This position offers the flexibility to work in-office or participate in hybrid options based out of our Saskatoon office. This is a temporary position for up to 12 months with the possibility of extension.

**JOB FUNCTION**

If you enjoy a collaborative environment**,** have a passion for networking, and are eager to showcase your service focused mindset, then we are looking for you The Technology Systems Analyst is part of our dynamic IT Service Delivery team and reports directly to the Manager, IT Service Delivery.** **As part of the IT Service Delivery team, this position is responsible for maintaining a secure, highly available and high performing virtual environment for Saskatchewan Blue Cross. The Technology Systems Analyst is responsible for following and providing input into appropriate policies, procedures, and standards. Our day-to-day working environment is based on trust, relies on respect, and encourages asynchronous communication. You will focus on a wide variety of technology that includes installing, configuring, maintaining, and optimizing network hardware, software, and communication links for Saskatchewan Blue Cross.

**WHY CHOOSE SASKATCHEWAN BLUE CROSS?**

We’re driven by a mission to empower communities on their journey to whole health and wellness and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services, and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions, and empowered to make us stronger. The wellbeing of our employees, our members, our partners, and our communities is at the heart of our operations.

Our industry is evolving fast, and so are we We’re looking for people who:

- Share our values
- Believe that creating great experiences is totally within their control
- Collaborate and always set others up for success
- Build positive relationships and an understanding of what people’s needs are
- See solutions and possibilities (not problems)
- Are simply outstanding at what they do

**DUTIES & RESPONSIBILITIES**
- Maintain switch, router, and firewall infrastructure including backups, changes, retirement, and deployment
- Ensure optimal and secure operation of server infrastructure through update management, audit cycling, performance monitoring, event and incident management
- Offer Tier III Technical Support while providing advanced troubleshooting, analysis, and resolution of elevated technical issues
- Prepare comprehensive test and installation plans for upgrades and deployments of both hardware and software; facilitate plan reviews, document risks and risk mitigation strategies and follow established change management procedures
- Participates in planning, implementation, and rollout of business technology solutions in collaboration with organizational entities such as Organizational Change Management and Project Management Office
- Identifies and recommends innovative technology solutions that can be leveraged to propel our business forward
- Provide support in the execution and remediation of vulnerability assessments, penetration tests, and security audits
- Deploy, manage, and maintain security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software
- Other duties may be assigned

**QUALIFICATIONS & SKILLS**
- Completion of a Bachelor's degree in a relevant field (i.e., Computer Science, Information Technology), or an equivalent combination of education, training, and experience is required
- A minimum of 3 years of related job experience
- Professional certifications such as VMware, MCSA, MCSE, CCNA and NSE would be considered an asset
- Proficiency with Windows Server operating systems and VMware 6.7+ are essential
- Experience with Cisco and Fortinet CLI and GUI for routers, switches, and firewalls
- Must possess knowledge of basic network topologies; Ethernet, LAN, WAN and TCP/IP
- Experience with SQL, IIS, Microsoft Office 365, ServiceNow, and Fortinet are necessary
- Demonstrated knowledge of server hardware and software with the ability to easily learn new technology
- Service focus with excellent written and verbal communication skills
- Strong organization skills with an ability to manage multiple tasks and set priorities within established guidelines
- Ability to work effectively with others in a team environment as well as independently with mínimal supervision
- Willingness and ability to travel from time to time within Saskatchewan and work outside of core operating hours
- Legally entitled to work in Canada on an unrestricted basis
- Criminal Record and background check satisfactory to Saskatchewan Blue

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