Implementation Analyst I

3 weeks ago

North York, Canada JPMorgan Chase Bank, N.A. Full time

As a Implementations Analyst I, you will be responsible for managing the implementation process by providing onboarding and enrollment support for our clients, primarily for the North American Platform. You will work with internal and external stakeholders for the purposes of facilitating the implementation of clients.

Key Responsibilities:

- Provide implementation management, boarding/enrollment support for client's - primarily the North American Platform
- Responsible for the accurate completion of sales packets and customized client information packets
- Researches implementation impediments that impact the on boarding of clients
- Communicates with a variety of decision-makers to evaluate needs and propose solutions
- Remains knowledgeable of company's products to facilitate implementation
- Maintains electronic sales records, pipelines and other administrative duties as required
- Communicates with internal and external stakeholders of status and progress of implementation, and other JPMC LOB
- Demonstrated ability to communicate with all levels of leaders (written, voice and in person)
- Ability to multi-task and keep a strong attention to detail

Preferred Skills:

- Demonstrated North American Platform experience
- Demonstrated implementation management experience
- Bachelor's degree; (in lieu of BA/BS degree must possess minimum AA/AS degree and minimum 3+ years of merchant service experience)
- Demonstrated knowledge of Microsoft Office (Excel, Word, etc.)
- Bank and/or financial services industry relationship experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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