Front End Attendant

4 days ago

Surrey, Canada SUMMIT TOOLS Full time

Position Title**:Front End Attendant**
Job Type**:FULL-TIME, PERMANENT**
Schedule**:Monday to Friday (5 days/week)**

**Who Are We?**

We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools, and other categories. We have four store locations, a Distribution Center, and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades, and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.

**What We Offer Our Employees?**
- Competitive compensation.
- Comprehensive Benefit Package - extended health, dental, long-term disability, and term life insurance.
- All Staff are full-time which creates a stable work environment.
- We are offering advancements through multiple channels - Contractor/Trade Sales, Distribution, and Head Office

**Main Responsibilities**:

- **Initial Focus - Flyer Distribution**:

- Distribute promotional flyers to nearby construction sites and contractors during non-peak hours (approximately 2-4 hours a day).
- Ensure flyers are delivered efficiently to increase awareness of the store’s products and services in the local area.
- Gas expenses for flyer distribution will be reimbursed by the company.
- **Transition to Full Front-End Attendant Responsibilities**:

- **Parking and Customer Assistance,**oversee parking lot usage to ensure spaces are reserved for Summit Tools customers only, especially during busy times. Assist customers with parking and ensure efficient use of spaces.
- **Customer Flow Support**: Assist with customer flow at the store entrance and exit, especially during high-traffic periods and events. Ensure a smooth experience for customers entering and leaving the store.
- **Store Events and Promotions**:

- Help create an inviting atmosphere for customers during promotional events, providing support and guidance as needed.
- Distribute promotional materials, including flyers and special offers, to customers as part of store events and promotions.
- **Loss Prevention and Store Safety**: Stay alert for signs of theft or suspicious activity inside the store. Report concerns to management and help maintain store security.
- **Large Item Assistance**: Help customers transport large tools from the store to their vehicles and assist in bringing tools from the warehouse to cash registers during busy periods.

**Experience**:

- Previous experience in customer service, retail, or security roles is preferred.
- Comfortable working in a fast-paced environment with high customer traffic.
- Ability to work outdoors in various weather conditions.
- A valid driver’s license is required for flyer distribution.

**Skills**:

- Strong communication skills, both verbal and written.
- Ability to provide excellent customer service and maintain a positive and professional attitude.
- Physical ability to assist with large tools and move around the store and parking area.
- Organizational skills and the ability to multi-task effectively.
- Attention to detail with a focus on customer safety and store security.
- Ability to adapt and remain calm during busy periods or unforeseen circumstances.
- Willingness to take on a variety of tasks, from flyer distribution to assisting with store events and promotions.

This is a **full-time, permanent position**, with the initial focus on flyer distribution for 2-4 hours a day for approximately 3-5 months. After this initial phase, the role will transition into a full-time Front-End Attendant position, offering stability and long-term opportunities for growth within the company.

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have a personal vehicle to travel?

**Experience**:

- Front-End Attendant: 1 year (required)
- Customer service: 1 year (required)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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