Lead Server/bartender
2 months ago
**SERVER RESPONSIBILITIES**
- Prepare restaurant tables as per specific set up and sanitation guidelines
- Ensure customers are welcomed upon entrance to restaurant
- Guide guests through menu items, and provide information, selections, and suggestions for a complete food and beverage guest experience
- Highlight restaurant specials and promotional items that provide a full representation of the offerings available for all dining times: breakfast, lunch, dinner, late night, happy hour, early bird etc.
- Collaborate and coordinate with other restaurant servers and kitchen/bar staff
- Address complaints or guest issues positively and expediently
- Respond quickly and effectively to guest needs including providing bills and processing payment promptly
- Promote dedication from customers through full knowledge of menu, features, special menus etc.
- Hosting and seating guests with appropriate menus, documenting guest information on host charts.
- Basic food, coffee and / or dessert preparation and food portioning when required
**SERVER REQUIREMENTS**
- Proven restaurant serving or waiting experience
- “Guest First” Approach i.e. patience and understanding of guest needs
- Effective and Efficient problem solving and decision making skills
- Hands on experience in cashier duties and making change
- Excellent oral communication and people skills
- Ability to describe menu items with confidence and knowledge and sell the product
- Responsible, Trustworthy, Strong Work Ethic
- Attention to cleanliness and safety and adherence to specified standards
- Ability to follow specific instructions and adapt to new service standards/methods
- Team player, ability to collaborate with all staff to provide superior guest experience
- Team player, able to work well with others in an often-hectic environment
- Ability to work well under pressure and in a fast-paced environment
- Ability to follow all sanitation procedures; Health and Safety Certification an asset.
- A valid government issued Food Handler’s Certificate an asset
- Must possess a valid Ontario issued; Smart Serve Certificate
Pay: $16.55-$18.00 per hour
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
- Flexible schedule
- Store discount
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- On call
**Experience**:
- serving: 2 years (preferred)
- Bartending: 2 years (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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