Quality Assurance Analyst

3 weeks ago


Montréal, Canada LifeWorks Full time

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

The QA Analyst is responsible to identify high-level test scenarios, write test cases, and execute manual test scripts, report and follow-up on resolution of defects. In addition, he is responsible to carry out all QA related tasks as per the defined standards and procedures and deliver in a timely manner.

Responsabilités/Aptitudes
- Communique avec les responsables fonctionnels, les analystes d’affaires, les concepteurs de solution ou les développeurs pour avoir une compréhension claire de la portée des tests
- Analyse les documents techniques pour identifier les scénarios de tests de haut niveau
- Applique des techniques de tests structurées pour développer des cas de tests positifs et négatifs
- Garantit une couverture de tests de 100% lors de l’élaboration des cas de tests
- Élabore des scripts de tests manuels en identifiant les résultats attendus et les données de tests correspondantes pour l’exécution
- Maintient la suite de tests à jour en fonction des nouvelles fonctionnalités ajoutées ou des modifications apportées aux fonctionnalités existantes
- Informe les responsables de l’AQ des ressources (ex. données, environnement, etc.) nécessaires à l’exécution des tests
- Priorise l’exécution des tests en fonction de la priorité attribuée aux cas de tests
- Exécute des scripts de tests manuels, capture les résultats réels et signale les anomalies
- Assure le suivi de la résolution des anomalies dans les délais prescrits et effectue un nouveau test au besoin
- Travaille en étroite collaboration avec les responsables AQ et leur rend compte de l’état d’avancement des tests
- Sonne l’alarme lorsqu’il anticipe des risques majeurs en termes de délais ou de qualité du produit livré
- Effectue toutes les tâches liées à l’AQ conformément aux normes et procédures définies et les exécute dans les délais prescrits
- Respecte les échéanciers en gérant convenablement les tâches assignées et en les classant par ordre de priorité

L’Analyste AQ plus expérimenté aura aussi les responsabilités/aptitudes suivantes:

- Participe à la stratégie de test et à la définition du plan de tests
- Évalue l’impact des changements et identifie les cas de tests correspondants pour les tests de régression
- Propose des solutions ou des alternatives pour contrer les problèmes rencontrés
- Effectue la révision par les pairs et soutient d’autres ressources d’AQ
- Fourni un support au client au besoin
- Donne de la formation, au besoin, par l’entremise du programme de formation d’Ariel EAS
- Propose des solutions, trouve des améliorations possibles pour réduire le temps de travail et les coûts

Comportements
- Désire approfondir ses connaissances sur la solution Ariel EAS
- Est capable de se mettre à la place de nos clients (comprendre ce que les clients externes exigent du point de vue des tests)
- Sait comment les différentes composantes de la solution Ariel EAS interagissent entre eux
- Curieux, discipliné, imaginatif
- Orienté vers le détail, analytique
- Utilise la pensée logique et la pensée latérale
- Pensée logique - capacité de rassembler toute l’information et raisonner/réfléchir aux prochaines étapes
- Pensée latérale - éviter de dupliquer ce que d’autres ont fait (c.à-d. ce qui est évident)
- Utilise une combinaison de concepts (idées, stratégies, méthodologies provenant de l’apprentissage et de l’expérience passée) et de données (faits, informations issues de la recherche et de l’investigation) pour aborder les problèmes d’une façon structurée
- Communication claire et constructive avec les intervenants
- Capable de communiquer avec des personnes techniques et non techniques
- Pense du point de vue des utilisateurs
- Ne compromet pas la qualité
- Est ouvert aux suggestions
- Assume la responsabilité, prise en charge
- Responsabilisation, c.à-d. respect des échéances établies et planifiées

LI-ML1

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.



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