Manager, Centre for Career Action

3 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
This one-year opportunity is to fill the role of Manager, Strategic Initiatives (in Career Education Innovation).

The focus for the next year in this position includes:

- Overseeing and collaboratively project managing programming development to support learners in developing a sense of meaning and purpose
- Overseeing CCA’s involvement with the website redevelopment to go live Jan 2024
- Overseeing the continued redevelopment of our CareerHub
- Being an integral member of a CEE-wide Graduate Work-integrated Learning (GradWIL) operations group
- Working closely with and managing teammates in communications, student liaison, educational development, content development, and GradWIL spaces

**Term 1 year**

**Responsibilities**:
Support team in continuously striving to design and deliver equity-informed and inclusive career education programming and resources that support learners across a variety of career education contexts- Identify and implement continuous improvement measures to optimize service delivery model and operations- Analyse, measure and report on service and quality data- Develop training tools and practices that facilitate advisor performance and growth (including in how they support co-op students on work term and co-op students still seeking employment late in term) and that are adaptable for people from all identities and experiences- Keep abreast of and support team knowledge of: best practices in providing inclusive, equity-informed career education with a focus on: advising literature and theory; employment coaching; experiential learning theory; career
- and labour market-related trends including systemic challenges facing individuals with disabilities, as well as racialized, certain gender identity, and other underrepresented groups; and innovations/technologies (including leveraging employer connections and other resources for sector knowledge; coordinating and disseminating such knowledge to students and staff)- Actively seek to support staff development needs and opportunities for growth

Guide the development and implementation of strategic, effective communications to promote the uptake and understanding of CCA initiatives/services/resources (Manager, Career Education Innovation Team)
- Provide oversight and direction to strategic marketing, communications and branding activities for CCA workshops, individual advising services, online and print resources, and events, with attention to our wide variety of stakeholders (e.g., students, faculty, alumni, staff, employers)
- In partnership with other managers CEE managers, ensure that staff with advising functions are well-supported to support student well-being and are aligned with sound career education practices
- Work alongside the Manager, Undergraduate Career Services to ensure a comprehensive and successful career education that is tailored to the diverse lived experiences of students and the needs of employers

Identify strategic initiatives and drive them forward in partnership and collaboration with campus partners
- In partnership with managers across AAS, CE, CEE Business Services, the Faculties, the Library, the WCC, GSPA, SSO, Work-Learn Institute and WIL Programs, optimize the design and delivery of programming and service design
- In partnership with the Centre for Work-Integrated Learning, optimize the design and delivery of the WIL programming, taking the lead on developing and adapting career education curriculum design for different campus partners

Lead and manage direct reports, support ongoing skills development, and ensure the delivery of results in support of the vision, mission and values of CCA and the larger Co-operative and Experiential Education portfolio
- Provide information and context needed for each employee to be effective
- Hire the best people available from inside or outside the Co-operative and Experiential Education portfolio
- Set goals and expectations and helping employees create clear paths to productivity and engagement
- Develop effective work team dynamics
- Manage performance through both formal (performance appraisal) and informal methods, such as through regular feedback, strengths-based coaching and one-to-ones

Provide overall leadership to the organization
- Personally champion CCA’s vision, mission and guiding principles, and play a leadership role in bringing them to life
- Provide leadership, direction and strategic planning for CCA
- Monitor business practices to ensure that CCA and other members of CEE have the appropriate practices and processes in place to work effectively for all stakeholders, such as students and faculty, as well as internally for staff and externally for the University at large
- Lead the development of new approaches and capabilities, as required for the introduction and optimization of new systems, tools, or processes
- Develop productive, collaborative working relationships across CCA, across the CEE portfolio, and across UW
- Lead the i

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