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Inside Sales Representative

1 month ago

Ottawa, Canada FastSigns of Ottawa Full time

Our ideal VCS is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

**RESPONSIBILITIES**
- Develop a strong understanding of the sign industry products/services and terminologies
- training provided
- Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
- Visit potential clients, perform site visit which could include taking pictures, measurements, going up on a ladder
- Track, follow-up and close leads using Salesforce
- Hubspot
- Training provided
- Prepares estimates and establishes/maintains estimate follow-up procedures
- Communicates with customers on order status and changes in the production schedule
- Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
- Maintains an attractive retail environment (clean, organized, and functional)
- Helps as needed with reports, close-out, invoices, and required paperwork
- Identifies and resolves customer satisfaction issues

**QUALIFICATIONS**
- High school diploma or GED required
- 1-2 years in retail or inside sales with excellent customer service experience
- Able to perform cold calls to secure new business for the center
- Proficient computer and internet skills, including Microsoft Office suite
- Strong verbal and written communication skills
- Driving license with Vehicle

**BENEFITS**
- Competitive Base Pay + Sales Bonus
- Paid Vacation and Holidays
- Benefits - Medical and insurance
- Ongoing Training Opportunities