ERP and IT Systems Specialist

3 months ago

London, Canada Clinical Research Dental Full time

**Position Summary**

This role encompasses programming, enhancing, maintaining, and coding Business Central solutions, along with interfacing to various external systems, such as Shopify and Purolator. Proficiency in the Microsoft 365 environment, Entra ID, and their administration, particularly in relation to Business Central is also highly advantageous.

**Accountabilities**
- Responsible for identifying and fixing data issues.
- Compile source reference data for easier analytics.
- Coordinate with manager and consultants/developers any development changes required by external consultants.
- Investigate potential performance improvements and new functionalities in ERP.
- Test and develop any customization / coding with consultants as needed.
- Responsible for all ERP configurations and support issues.
- Responsible for ERP upgrades. Coordinate with team all infrastructure needs to support upgrades.
- Research future ERP requirements and upgrades as needed.
- Perform ERP validation.
- Design, improve, and sustain Business Central solutions by developing and coding custom extensions in AL, custom APIs, reports, and integrations (e.g., Power BI, Shopify, Jet).
- Create automations utilizing Power Automate to develop more efficient workflows for the user.
- Oversee testing and support for Microsoft’s new releases, including communicating new capabilities, scheduling, and updating/managing sandbox environments for testing.
- Perform continuous review of ongoing data structure and validity for reporting across the organization and integration with external systems following ERP upgrades, new releases, and customizations.
- Deliver technical support, diagnose issues, and resolve complex problems related to Business Central and its integrations.
- Create and maintain documentation for customizations, processes, and workflows, and offer training and support to end-users to ensure effective system utilization.
- Maintain new and existing user permissions and develop a flexible user/role/profile structure for accurate control and the ability to efficiently respond to requests as needed.
- Lead technical initiatives for the enhancement of ERP functionality and integrations to support ongoing and constant development of business processes throughout the organization (e.g. MPS, MRP, EDI, CRM, Handheld Scanners implementation)
- Perform comprehensive testing of customizations and updates to ensure they meet performance and functionality standards.

**Software, Network, and System Administration Support**
- Assist with integration of new systems / software introduced with ERP.
- Train and educate managers, employees and new hires on ERP and software systems.
- Monitor and prioritize in order of importance support requests that are submitted through the Help Desk portal.
- Assist with the ongoing support of our VoIP telephone system and cell phones, maintaining user accounts and configuration to ensure our team across the country stay connected.
- Assist with hardware and software configuration and support requirements at Head Office and Warehouse locations, including occasional configuration of equipment for new hires.
- Assist with Back-up Recovery Plans in the event of a system failure. Knowledge of data restore from local back-up media and offsite location is beneficial.
- Assist with Video Conferencing assets and their management.
- Collaborate with Network Support Technician to ensure user and business needs are supported.
- As needed, assist the VP of Business Operations and Director of IT with ongoing projects where there is a technical support need.

**Qualifications**
- Post-secondary education in Computer Programming, Networking or Computer Science or a post-secondary education in Business combined with related IT experience.
- 3+ years of related IT systems and software development experience.
- Strong problem-solving and troubleshooting abilities.
- Proficiency with Mac and PC platforms.
- Extensive experience with Microsoft Dynamics 365 Business Central, encompassing implementation, customization, configuration, and full-time support.
- Strong analytical skills - knowledge of SQL, Power Query, Power BI, Jet Reports would be considered a strong asset.
- Proficiency in AL programming language, Business Central extensions, API development, and integrations. Essential experience includes coding and interfacing with connectors for external systems such as Shopify and Purolator.
- Excellent problem-solving and analytical skills, with the ability to convert complex business requirements into effective technical solutions.
- Outstanding verbal, written communication, and presentation skills, with the ability to explain technical information to non-technical stakeholders.
- Demonstrated ability to manage projects, multitask, work independently, and collaborate effectively within a team environment.
- Relevant Microsoft certifications in Business Central or Dynamics 365 are highly preferred.
- Keeps abreast of lead

  • ERP Systems Modernization Specialist

    4 days ago

    London, Ontario, Canada Creative Solutions Services, LLC Full time

    We are seeking an experienced ERP Systems Modernization Specialist to join our team at Creative Solutions Services, LLC. This is a fantastic opportunity for a seasoned professional to leverage their expertise in Microsoft Dynamics ERP and drive business growth through process improvement and system optimization.The ideal candidate will have extensive...

  • ERP Systems Integration Advisor

    4 days ago

    London, Ontario, Canada Enbridge Inc. Full time

    About the RoleAs a key member of our team, you will play a pivotal role in supporting the integration of ERP systems. Your expertise will be crucial in liaising between business units and the technical team to ensure that system designs meet operational needs.Key ResponsibilitiesAssist in migrating utilities from their current work management systems to the...

  • Information Technology Systems Integration Specialist

    4 days ago

    London, Ontario, Canada Connect Pet Expo Full time

    Connect Pet Expo is seeking a highly skilled and collaborative Information Technology Systems Integration Specialist to join our growing team. This role will focus on providing business and IT system integration support across critical existing and new systems, including ERP (Acumatica) and e-commerce platforms.Key Responsibilities:Act as a liaison between...

  • ERP Business Analyst

    3 months ago

    London, Canada EMCO Corporation Full time

    **Company Description** With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation,...

  • Senior Business Systems Architect

    4 days ago

    London, Ontario, Canada Tonal Systems, Inc. Full time

    Job OverviewWe are seeking an experienced Senior Business Systems Architect to lead the configuration of our ERP and CRM processes, driving business efficiency through process optimization and technology.This role is ideal for a technical professional with experience in implementing scalable business applications, who can facilitate planning and execution of...

  • Logistics Engineering Specialist

    4 days ago

    London, Ontario, Canada General Dynamics Land Systems - Canada Corporation Full time

    We are seeking a skilled Logistics Engineering Specialist to join our team at General Dynamics Land Systems Canada Corporation in London, Canada. In this exciting role, you will play a key part in ensuring the successful execution of logistics support efforts for our customers.About the RoleThis position is ideal for individuals with strong analytical and...

  • Heating and Cooling Systems Specialist

    2 weeks ago

    London, Ontario, Canada Orzech Heating and Cooling Full time

    Job SummaryWe are seeking a skilled Heating and Cooling Systems Specialist to join our team at Orzech Heating and Cooling. As a key member of our maintenance crew, you will be responsible for installing, maintaining, and repairing heating and cooling systems in commercial and residential settings.About the JobThis is a physically demanding role that requires...

  • Functional System Specialist

    3 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Data Migration Specialist

    4 days ago

    London, Ontario, Canada Apex Systems Full time

    We are seeking a skilled Data Migration Specialist to join our team at Apex Systems. This is an exciting opportunity to work with a leading financial institution and contribute to the success of their data migration initiatives.

  • Automotive Systems Specialist

    2 weeks ago

    London, Ontario, Canada BERT'S REPAIR SERVICE INC Full time

    Job Title: Automotive Systems SpecialistBERT'S REPAIR SERVICE INC is seeking a highly skilled Automotive Systems Specialist to join our team. As an Automotive Systems Specialist, you will be responsible for performing a variety of tasks including reviewing work orders, testing automotive systems and components, and adjusting or replacing parts and...

  • Distributed Database Specialist

    5 days ago

    London, Ontario, Canada Apex Systems Full time

    A challenging opportunity has arisen for a Distributed Database Specialist with extensive experience in designing, implementing, and managing distributed database systems. Apex Systems, a leading IT services provider, is seeking a highly skilled professional to join their team.As a Distributed Database Specialist, you will be responsible for the design,...

  • CRM/system Specialist

    7 months ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 Please note, this is a 1 year temporary full time contract opportunity. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long...

  • Electrical Systems Specialist

    4 days ago

    London, Ontario, Canada AllStaff Inc. Full time $35 - $42

    Company OverviewAllStaff Inc. is a reputable organization that values innovation and expertise in the field of electrical engineering.SalaryThe compensation package for this role includes a competitive hourly rate of $37.50, commensurate with experience.Job DescriptionWe are seeking an experienced Electrician (Some Travel) to join our team. As an Electrical...

  • Compensation and Benefits Specialist

    4 days ago

    London, Ontario, Canada Schuyler Farms Limited Full time

    At Schuyler Farms Limited, we are seeking a highly skilled Compensation and Benefits Specialist to join our team. In this role, you will be responsible for ensuring the accuracy and timeliness of payroll processing, while also maintaining compliance with all relevant laws and regulations.About the Role:This is a challenging and rewarding position that...

  • Electrical Systems Commissioning Specialist

    1 month ago

    London, Ontario, Canada CV Library Full time

    We are seeking a skilled Electrical Systems Commissioning Specialist to join our team at 1st Step Solutions in West London. Our ideal candidate will have experience with electrical commissioning and a strong understanding of system installation and testing.As an Electrical Systems Commissioning Specialist, you will be responsible for ensuring that all...

  • Electronic Security Systems Specialist

    4 days ago

    London, Ontario, Canada upper crust Full time

    We are seeking a skilled Electronic Security Systems Specialist to join our team. This role is ideal for an individual with experience in alarm and security system installation, repair, and maintenance.Job SummaryThe Electronic Security Systems Specialist will be responsible for inspecting products to determine repair requirements, installing electronic...

  • System Architect Specialist

    1 month ago

    London, Ontario, Canada Randstad Full time

    Company OverviewRandstad is a global leader in the recruitment and HR services industry, providing solutions for temporary and permanent staffing needs.Job DescriptionWe are seeking an experienced System Architect Specialist to join our team. This role will be responsible for collaborating with requirements engineers in the development of technical...

  • Systems Analyst, Hmms

    7 months ago

    London, Canada St. Joseph's Health Care London Full time

    **Posting # 53412 - [ Non-Union ]**: Systems Analyst, HMMS - 1 position HMMS Healthcare Materials Management - London, ON Full Time Salary Range: $0.00 - $0.00 /hour HMMS is a joint venture between St. Joseph's Health Care London and London Health Sciences Centre, that has been operating since 1997 providing consolidated functions of Sourcing, Contract...

  • Construction Site Specialist

    2 weeks ago

    London, Ontario, Canada MWI Silo Systems Inc. Full time

    About MWI Silo Systems Inc.We are a leading provider of silo systems solutions, committed to delivering high-quality products and services to our customers. Our team is passionate about ensuring that every project we undertake meets the highest standards of excellence.Job Title: Construction Site SpecialistEstimated Salary: $45,000 - $60,000 per year...

  • Site Maintenance Specialist

    4 days ago

    London, Ontario, Canada Inviro Engineered Systems Ltd. Full time

    About the RoleWe are seeking a highly skilled Site Maintenance Specialist to join our team at Inviro Engineered Systems Ltd.