23-009 Communications Advisor

1 month ago

Toronto, Canada SickKids CCMH Full time

**POSITION: Communications Advisor**

**PROGRAM: Communications**

**POSITION DETAILS: Full-time 1.0 FTE, 12 Month Contract, Hybrid (WFH/onsite)**

**COMPETITION: 23-009**

The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) is a child and youth mental health centre integrated with The Hospital for Sick Children (SickKids). GH-CCMH is also a core service provider within the
Toronto region of Child and Youth Community Mental Health Providers. As such, the Centre has an ambitious agenda to provide the highest quality evidence-informed care offering a range of services from prevention and early intervention through counselling and therapy, assessment and intensive supports. Services are provided in both in-person and virtual formats. As an employer, the Centre strives to reflect the many diverse cultures and identities represented in the children, youth and families we serve and seeks to provide an inclusive and equitable workplace. We are also connected to the continuum of mental health services for children and youth supported by SickKids: the Brain and Mental Health Program, the SickKids TeleLink Mental Health Program, the SickKids CCMH Learning Institute and our online resources through AboutKidsHealth. Find out more about GH-CCMH.

**We are seeking applicants to fill a full-time contract position as Communications Advisor. This role will support**:
1. Internal and external communications, including major campaigns and corporate initiatives (reporting to the Senior
Communications Supervisor)

2. The strategic focus of developing pathways to care for services between The Hospital for Sick Children (SickKids) and The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) (reporting to the Senior
Clinical Manager of the Mental Health Access Program, Research and Foundation Operations, and consulting with the Senior Communications Supervisor).

**Key Responsibilities**:
**Working with the Senior Communications Supervisor, you will**:

- Write for different target audiences, including staff and clients/families and program participants, on major organizational initiatives for 2023 including delivery of Qmentum Accreditation for Accreditation Canada, as well as regular infection prevention and control updates
- Write and edit posts, including team highlights, for our internal staff news site, _Connections, _on SharePoint
- Using WordPress, edit, finalize and publish website updates
- Support staff teams to create SharePoint pages
- Create editorial content for GH-CCMH social media channels
- Oversee internal and external content for the organization’s recognition days editorial calendar
- Assist with communications requests from staff, including advising on/editing flyers for clients and families
- Support other communications requests as required (such as support with Town Halls or promoting programs to participants)

**Working with the Senior Clinical Manager, MHAP, Research and Foundation Operations, you will**:

- Contribute to the workplan (as a member of the Pathways Working Group) by developing a strategic communications plan to support pathways work
- Write referral criteria for SickKids and GH-CCMH programs that can be communicated internally to staff at both sites
- Communicate referral criteria to different target audiences, including staff and clients/families and program participants
- Oversee the production of video content designed to help clients and families navigate the pathways
- Create pathways content for the website
- Using WordPress, edit, finalize and publish website updates
- Support staff teams to create SharePoint pages for referral criteria

**Other**
- Complies with the organization’s vision, policies and procedures
- Performs other tasks as assigned by management

**Effort**:

- Concentration and creativity are required daily to write/edit and proofread communications, attend meetings

(virtual and in person)

Sitting at a desk for long periods of time daily (i.e. to use a computer) to perform the duties of the job

**Qualifications**:

- Degree/diploma in journalism, public relations, communications or a related area is required
- Minimum of 3 to 5 years of writing experience in journalism, internal communications or public relations agency settings
- Excellent writing, editing and verbal skills; deep knowledge of CP style
- Solid knowledge of MS Office (Outlook, Teams, Word, Excel, and PowerPoint), social media platforms

(Twitter, LinkedIn and Instagram) and MailChimp
- Understanding of accessibility needs in communications and AODA compliance
- Ability to convert complex information to plain language
- Ability to rapidly write short, engaging content for broad audiences, both internal and external
- Sound judgment, a professional demeanor and strong interpersonal skills to interact successfully with personnel at all levels
- Exceptional attention to organizational writing style and branding guidelines
- Ability to set priorities in the

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