The North Face: Sales Associate

7 months ago

Toronto, Canada The North Face Full time

En tant qu’associé aux ventes, vous serez le visage de la marque pour nos clients de détail et serez responsable de la création de la meilleure expérience client de sa catégorie dans le magasin. En tant qu’associé aux ventes, vous vous engagerez activement avec un groupe diversifié et souvent important de personnes, en utilisant votre produit, votre marque, votre activité et vos connaissances de la communauté pour vous assurer que chaque client a une expérience positive mémorable. Vous ferez partie d’une équipe, en veillant à ce que l’engagement des clients soit la priorité absolue, tout en aidant à la maintenance visuelle et opérationnelle quotidienne du magasin.

Joignez-vous à la famille North Face
La face nord a été construite sur un amour pour le plein air et le désir de permettre tous les types d’exploration, pour tous les gens, de leurs arrière-cours à l’Himalaya. Au cours des 50 dernières années, nous avons vécu selon notre « vrai Nord », la conviction que l’exploration a le pouvoir de nous changer, de nous mettre au défi et de nous aider à voir le monde sous de nouvelles perspectives. Pour aider à déclencher un mouvement mondial d’exploration en plein air, d’amour pour le monde naturel et d’un engagement indéfectible à le protéger, nous accueillons et encourageons les nouveaux participants à l’extérieur. Nous étendons notre portée en appuyant les organismes sans but lucratif, en établissant des programmes qui relient les participants à des possibilités de loisirs près de chez eux et en créant un lien avec de jeunes leaders, en les inspirant à explorer et à conserver.

Alors que nous entrons dans notre sixième décennie, nous nous engageons à:

- Permettre l’exploration et le frisson de l’inconnu pour autant de personnes que possible.
- Protégez les endroits où nous vivons, jouons et opérons.
- Faire évoluer la façon dont nous fabriquons nos produits en améliorant notre performance environnementale et notre responsabilité sociale dans la chaîne d’approvisionnement.

Comment vous allez faire une différence

**Responsabilités**:

- Fournir un haut niveau d’engagement client personnalisé.
- Servir de ressource unique pour les clients, en leur fournissant des connaissances et des recommandations pertinentes basées sur les produits, la communauté et les activités.
- Démontrer une volonté d’apprendre et de partager une activité, une communauté et un produit pertinents. pour créer une expérience mémorable et précieuse pour le client.
- Atteindre les objectifs de vente et de productivité en utilisant toutes les ressources disponibles pour répondre aux besoins des clients.
- Aider à l’exécution et à la maintenance des directives visuelles et des normes, y compris, mais sans s’y limiter, la présentation des marchandises, l’entretien ménager, le réapprovisionnement des produits.
- Assumer les fonctions de caissier au besoin.
- Aider à l’exécution de toutes les initiatives de prévention des pertes.
- Aider à l’entretien visuel et opérationnel global du magasin.

Ce que vous apportez
Obligatoire
- Capacité à s’engager véritablement et confortablement avec un groupe diversifié de clients.
- Expérience de service à la clientèle.
- Capacité de collaborer, de travailler en équipe et de s’adapter en milieu de travail.
- Capacité de travailler selon un horaire flexible pour répondre aux besoins de l’entreprise; nécessitera des week-ends, des soirées et des jours fériés.
- Excellentes compétences en communication écrite et verbale.
- Connaissances, expérience et/ou volonté d’en apprendre davantage sur les produits, les activités, la communauté pertinente pour la clientèle du magasin.
- Souci du détail.

Compétences informatiques, y compris le traitement de texte, les feuilles de calcul et les logiciels.

Préféré
- Diplôme d’études secondaires ou GED.

Physique
- Utiliser de l’équipement et de la technologie de bureau (c.à-d. ordinateurs, tablettes, téléphones, copieurs, etc.).
- Debout requis pour l’ensemble du quart de travail.
- Pliez, soulevez, ouvrez et déplacez le produit jusqu’à 50 livres au besoin.
- Utilisez des échelles pour le merchandising visuel, les réglages de la lumière et le placement de la bannière de fenêtre.

Libre d’être, inclusion et diversité
En tant qu’entreprise axée sur la performance, nous nous efforçons de favoriser une culture d’appartenance basée sur le respect, la connexion, l’ouverture et l’authenticité. Nous nous engageons à construire et à maintenir un milieu de travail qui célèbre la diversité de nos associés, leur permettant d’apporter leur moi authentique au travail chaque jour.

Qu’est-ce que c’est pour vous

N’ARRÊTEZ JAMAIS D’EXPLORER
Notre société mère, VF Corporation

Nous n’avons qu’une seule question. Êtes-vous dedans?

Sales Associate
As a Sales Associate you

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