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Women’s Treatment Counsellor

1 month ago


Vancouver, Canada The Salvation Army Full time

Under the direction of the Treatment Program Assistant Manager - Women’s Treatment, the Addiction Counsellor is responsible for the following areas: counselling, clientele relations, classroom instruction, group facilitating, administrative co-operation and spiritual input.

**KEY RESPONSIBILITIES**:

- Clientele Relations_
- Ensure that clients are seen in a timely manner & monitor client’s participation in the program and hold them accountable to program requirements as well as principles of recovery.
- Ensure that the client becomes acclimatized to their new environment, is aware of all rules and gains confidence in the staff.
- Develop outcome-oriented treatment plans with individual clients to direct them towards a continuum of care that covers both mental health and substance use disorder.
- Ensure that confidentiality of all information regarding clients is maintained. Have knowledge of the “Freedom of Information and Protection of Privacy Act.”
- Ensure that assistance is given to the client in accessing any outside resources (MHR, EI, clergy, support groups, Community Advocate etc.).
- Ensure that passes are given in accordance with established guidelines
- In rotation with other staff, dispense medications to clients as per policy.
- Ensure that clients are aware of the client grievance procedure available to them.
- Participate in the yearly client focused events: Client Christmas Party (usually early December) and summer baseball tournament(s).
- In collaboration with the Intake Counsellor / Caseworker, assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
- Upon unplanned discharges, pack clients room as per policy.
- Ensure that infractions of the rules are dealt with and reported to the Treatment Program Manager.
- Participates in routine intake processes and decisions, following standard procedures
- Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
- Ensure program participants’ movements are restricted to their department and approved areas only.
- Engage with clients in a trauma-informed, ethical and collaborative way

***_Counselling_
- Responsible for client relations through psychoeducational and process groups, weekly individua counselling as well as a minimum of 7.5 hours of group counselling.
- Conduct group sessions 1-2x a day in accordance with the program manual and monthly schedule.
- Provides weekly individual recovery-focused counselling for clients throughout their stay, ensuring a minimum of one session per client per week. All sessions are to be documented.
- Be available on a daily basis for unscheduled meetings/sessions with clients.
- Ensure that an individual needs assessment and exit plan is developed prior to leaving. Provide assistance including but not limited to finding housing resources and referrals.
- Ensure that group activities, classes, and lectures are prepared and given in a manner acceptable to the Treatment Program Manager, and in accordance with the program manual and the monthly schedule.
- Ensure that class discussion, support groups, etc. are conducted as per monthly schedule.
- Ensure that client attendance is monitored for all classroom activities.
- The Counsellor 3 designation may only be qualified for clinical therapy as needed.
- Understands program limitations, and refers clients to appropriate internal and external resources for counselling needs outside the scope of the Women’s Treatment program.
- Documentation & Reporting_
- Documentation is an essential component of Harbour Light’s Treatment Program.
- Maintains all documentation to industry best practices and TSA standards
- Must complete assessment documentation and maintain each client’s personal file as per Harbour Light Policy.
- Maintain client interaction and session notes in provided, secure database; notes include but are not limited to behavioural concerns, weekend/late passes, medication changes
- Maintain clients program file as per Harbour Light policy.
- Create CRF progress reports as per policy.
- Maintains statistical information as required.
- Assists with creating and maintaining other internal and external reporting requirements as required.
- _Spiritual Input_
- Ensure that clients have access to spiritual input and counselling if desired and as a part of the rehabilitation process.
- Support the Executive Director to ensure the global mission of the Harbour Light maintains its focus as “the place of new beginnings”.
- Administrative & Inter-departmental Co-operation_
- Maintains respectful & ethical relationships with clients and colleagues, in accordance with TSA policies and professional standards
- Participate in clinical supervision meetings, as an individual and member of the team
- Attends in-service and staff development programs as approved by Executive Director/Director,Operations & Residential Services.
- Attendance is compulsory