Team Leader/supervisor

3 weeks ago

Edmonton, Canada Windsor Plywood Full time

Position Title: TEAM LEAD | SUPERVISOR

**Job Type**: FULL TIME
Location: EDMONTON | JOSTA
Compensation: BASED ON EXPERIENCE - Commensurate with experience

WINDSOR PLYWOOD

We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple - focus on our customer’s needs and provide outstanding customer service. We are a local independently owned and operated building supply company in a brand-new location. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific
Northwest region of the United States.

SUMMARY OF POSITION

The Team Lead | Supervisor is responsible for the day-to-day operation of the Store. The Team Lead is hands-on and manage duties from the front Sales Counter. They have a strong sense of business acumen and experience within the Building Material Supply Industry that gives them the ability to serve the markets they are in. This location is independently-owned and operated.

THE BENEFITS
- Join a strong Building Supply Company that has successfully operated for 50+ years
- Competitive Pay | Employee Benefit Program | Employee Well-Being Program
- Employee deep-discounted pricing on full range of building materials
- Paid-training opportunities
- Generally, not required to work Evenings, Sundays and Stat Holidays

OVERALL PERFORMANCE EXPECTATIONS

Sales
- Initiating and executing sales and marketing initiatives to drive sales at the Store level
- Continuously evaluate industry trends and local competition factors that may impact business
- Supervise merchandise displays and instore promotions to drive store traffic

Customer Service
- Lead by example by demonstrating top levels of hands-on customer service
- Identify & recognize large sales opportunities when dealing with Contractor Customers
- Monitor the quality of customer service delivery standards to customers on regular basis
- Establish and maintain a positive relationship with all vendors and community stakeholders

Operations
- Ensure all Health & Safety protocols are in compliance and maintained
- Diligently follow check-lists, policies, processes & procedures

Inventory
- Actively control transactions including daily sales, returns, costs, expenses
- Ensure incoming and outgoing inventory is routinely inspected for damage and accuracy
- Utilize all processes to mitigate inventory shrinkage and product damage
- Proactively evaluate Store inventory levels to ensure sales demand is fulfilled

EDUCATION REQUIREMENTS

Some post-secondary training is an asset
Ability to identify, source, grade and sell lumber, moulding, flooring and specialty woods
Ability to generally understand & interpret building blue-prints and building codes
Proficient with Microsoft Office - Word, Excel & Outlook
- KEY EXPERIENCE & QUALIFICATION REQUIREMENTS

Proven successful record of achieving Sales Targets
Able to use woodworking machinery for mínimal routine operation in the Shop
Permanent resident of Canada with an active Drivers License is preferred

GENERAL WORKING CONDITIONS

Required to work extended time standing - 75%
Exposure to some wood dust & debris, environmental weather conditions in Yard
Working flexible hours - including Saturdays & peak-retail seasons as needed

Windsor Plywood is committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process is achieved.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5L 3H3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- building materials: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Location: In person

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