Program Manager

2 weeks ago


New Westminster, Canada Justice Institute of British Columbia Full time

**Date**: February 5, 2024
**Competition**: 24-07**
**APPLICATIONS ARE INVITED FOR THE FOLLOWING PART-TIME TERM POSITION (28 HOURS PER WEEK)
**Position: Program Manager, Centre for Counselling and Community Safety (Position #1000085)**

**Division: Community & Social Justice Division, School of Health, Community & Social Justice**

**Reporting To: Program Director, Centre for Counselling & Community Safety and Leadership**

**Justice Institute of British Columbia**:
The Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training
to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when
health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture - supporting justice and public
safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security
and emergency management.

As a JIBC employee you’ll play a role in our educational programming, which also includes complementary and related
areas of study - from conflict resolution, mediation, leadership and counselling, to cybersecurity, business intelligence,
and tactical criminal analysis - as well as applied research in the justice and public safety fields. Join our team and help
us prepare JIBC graduates to contribute to safer communities and a more just society.

**School of Health, Community & Social Justice**:
The School of Health, Community & Social Justice (SHCSJ) consists of two Divisions: Health Sciences Division (HSD) and
Community and Social Justice Division (CSJD). CSJD consists of three Centres: Centre for Counselling and Community
Safety (CCCS), Centre for Leadership (CL), and Centre for Conflict Resolution (CCR). The School offers a wide range of
interdisciplinary programs and courses in counselling and community safety, leadership, conflict resolution, mediation
and negotiation, as well as courses and programs in paramedicine and professional health education.

**Position Summary**:
Community and Social Justice (CSJ) Division seeks an experienced manager with business acumen and an educator’s
background, including curriculum development experience and expertise, for the position of Program Manager.
Reporting to the Program Director, the incumbent is responsible for managing all aspects of educational program
delivery including the development and delivery of tuition-based courses and programs in counselling and community
safety which includes areas such as complex trauma, trauma informed practice, trauma and crisis intervention, clinical
supervision, motivational interviewing, and bylaw enforcement. This position also provides leadership in strategic
growth of the program area, developing relevant curriculum, supporting a cohesive faculty community, and providing
advising to prospective and current students about courses and programs.

**Primary Responsibilities**:
Working closely with the Program Director and in collaboration with Centre and Division Staff:
**_Program Development, Delivery & Management _**
- Leads all aspects of tuition programming in counselling and community safety including: program and course

design, development and evaluation, business advancement, and financial management;
- Conducts comprehensive and annual program reviews, creating action plans and ensuring compliance with JIBC

academic governance processes;
- Reviews and revises courses and programs to ensure relevancy and currency in response to student and

instructor feedback and alignment with JIBC’s educational philosophy;
- Implements culturally responsive, inclusive, and anti-racist strategies for teaching and learning;
- Explores trends and developments in counselling and community safety and leads the development of new

credentials, courses, and special events
- Collaborates with instructors, instructional designers, Indigenous and other communities, and professional

associations and organizations, to ensure that courses, programs, and products reflect Indigenous and diverse
worldviews, current theory, cultural humility and relevance, use of appropriate educational technologies, best
practices, and latest in skills development;
- Develops and/or edits course and program content and materials;
- Manages faculty processes, including recruitment, orientation, training, and providing feedback.
- Fosters an evidence-informed approach to advance the development and delivery of programs/courses (for

both tuition and contract offerings) for existing and new students, clients, and markets;
- Directs and consults with students, agencies, and organizations seeking assistance and guidance on training and

professional development needs;
- Monitors trends in education and fields related to counselling and community safety and contributes to the

Centre’s approach for expansion;
- Conducts outreach for the purpose of identifying opportunities and developin


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