Retail Sales Manager

4 weeks ago


Etobicoke, Canada Steve Madden Canada Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- or equivalent experience
- ** Work setting**:

- Retail service establishment
- Shoe store
- ** Tasks**:

- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- ** Supervision**:

- 5-10 people
- Retail salespersons and sales clerks
- ** Transportation/travel information**:

- Own transportation
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- ** Personal suitability**:

- Adaptability
- Analytical
- Collaborative
- Efficiency
- Hardworking
- Positive attitude
- Quick learner
- Time management
- Efficient interpersonal skills
- Organized
- Patience
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- ** Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- ** Support for persons with disabilities**:

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- ** Support for newcomers and refugees**:

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for mature workers**:

- Provides staff with awareness training to create a welcoming work environment for mature workers
- **Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities



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