Coordinator, Sports Tourism

2 weeks ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:COORDINATOR, SPORTS TOURISM

**DEPARTMENT**:CORPORATE SUPPORT SERVICES

**POSTING NUMBER**:105602

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**: Temporary 3 Month Contract

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model* - when working onsite, you will report to the location of City Hall.

**SALARY GRADE**:5

**HIRING SALARY RANGE**:$84,403.00 - $94,954.00 per annum

**MAXIMUM OF SALARY RANGE**:$105,504.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:August 25, 2023

**CLOSING DATE**:September 5, 2023

**AREA OF RESPONSIBILITY**:
Reports to the Manager, Tourism, develop and implement sales and marketing strategies to increase tourism to the City of Brampton by soliciting, booking and servicing regional, provincial, national, and international sporting events as well as sport meetings and conventions. Support the creation and implementation of print and digital promotions. Attend trade shows and conventions to attract business. Liaise with sport event organizers and City departments, hoteliers and other tourism stakeholders to ensure successful sport events.
- **OPERATION SUPPORT**
- Responsible for assessing and recommending sport tourism event opportunities utilizing City of Brampton and Canadian Sport Tourism Association criteria.
- Develop and maintain print and digital sports marketing materials and sports calendars.
- Act as liaison between sport event organizers and City of Brampton departments, Brampton accommodation providers and other tourism stakeholders.
- Evaluate and report on sport event performance using industry recognized calculators.
- Manage relationships with accommodation providers in Brampton in support of tourism initiatives and Municipal Accommodation Tax implementation and maintenance.
- Assist with the development and implementation of the City of Brampton sport tourism strategy.
- Develop and contribute content for the production of the annual Visitor Guide, social media and website.
- Develop sport tourism product in conjunction with appropriate internal and external stakeholders, i.e. cycling, trails and pathways, etc.
- Support City of Brampton initiatives including half-marathon and 10k runs, GT20 cricket, etc.
- **
STAFF SUPERVISION**
- Assess and monitor performance and discipline as required to meet operational needs.
- Supervise staff, prioritize and organize daily work direction to meet operational needs.
- Coach, mentor and provide guidance and training as required to meet operational needs.
- Participate in recruitment and hiring process as required to meet operational needs.
- **CUSTOMER SERVICE**
- Liaise with staff, community groups, organizations and contractors in a professional manner.
- Handle and resolve issues and enquiries to meet corporate service standards. Escalate complex issues to appropriate level.
- Build and maintain relationships with internal and external stakeholders, departments and team members to achieve common goals and objectives.
- **COMMUNICATION AND REPORTING**
- Prepare management reports, presentations and general ad hoc information as required accurately by established timelines.
- Create and maintain documentation and ensure necessary sign-offs and approvals meet policies and confidentiality.
- Advise management on destination development and other investment opportunities.
- Ensure initiatives and programs are effectively communicated to all stakeholders
- Maintain databases, compile and analyze data, statistics and other relevant research materials that track and benefit tourism development strategies.
- **CORPORATE CONTRIBUTION**
- Stay abreast of market, industry trends and evaluate current programs, processes and practices to recommend solutions that improve business processes, service solutions and best practices.
- Maintain knowledge of City policies (affiliation and allocation policies) and practices, legislation, regulations and Standard Operating Procedures (SOPs).
- **BUDGET SUPPORT**
- Provide input on budget requirements to support anticipated business needs.
- Use of effective resource and expense management at all times to meet corporate policies and guidelines.
- ** TEAMWORK AND COOPERATION**
- Work well within diverse groups to achieve common goals and objectives that meet operational effectiveness and corporate service standards.Cultivate and maintain relationships with event producers, local media, venue managers, academic officials and local, regional, and national sports organizations.
- Demonstrate corporate values at all times.
- Participate as a member of cross-functional team.

**SELECTION CRITERIA**:
***

**EDUCATION**:

- A degree or diploma in sport business administration, marketing, business, travel/tourism or a related discipline.

**REQUIRED EXPERIENCE**:

- 3 years experience in the sport tourism/sport events industry, and broad knowledge of hotel operations, meeting planning, customs, and government programs; preferably

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