Help Desk Technician

2 weeks ago


London, Canada Eastbay I.T. Consulting Full time

**Help Desk**

This position requires a self-starting individual who can take direction but does not require it.

The individual should have excellent communication skills and a thorough understanding of PC hardware/software and Microsoft products.

**Your Day-to-day**:

- The ability to effectively translate technical information and procedures to end-users.
- Basic configurations, supporting Clients and environment maintenance.
- Successfully manage a high volume of calls/tickets, effectively troubleshoot and escalate.
- Providing quality customer support by surpassing expectations.
- PC installations/configurations.
- Server administration, LAN/WAN L1 maintenance, monitoring.
- Assist in analyzing IT infrastructures & recommend hardware/software upgrades.
- Assist with on-site projects and make occasional maintenance on-site visits.

**Job Type / Category**

Monday - Friday: 8:30-5 (After hours work a possibility)

**Do you have what it takes?**
- Microsoft Windows based networking.
- Microsoft 0365 and Azure experience
- Windows Server (2012+), Active Directory, Exchange, O365 etc.
- Internet Connectivity and Security (Firewalls)
- Backups and Disaster Recovery experience.
- Monitoring tools and CRM experience (Salesforce is an asset).
- Installation and maintenance of hardware/software.
- End User Productivity Tools (MS Office, SharePoint, O365 etc).

**Company Profile**

The culture at Eastbay is what separates us from the rest—but the perks don’t hurt either. Here’s a small snapshot of what we offer:

- No Dress Code - as long as you look presentable, we care more about your work than your outfit
- Continuous training opportunities leading to personal and professional development
- Benefits - Healthy Employees are happy Employees
- Opportunities to advance into higher level roles and responsibility within 12-18 months

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person


  • Help Desk Technician

    3 weeks ago


    London, Canada Asurtec Solutions Inc. Full time

    Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...

  • help desk technician

    4 weeks ago


    London, Canada Asurtec Solutions Inc. Full time

    Education: Other trades certificate or diplomaExperience: 1 year to less than 2 yearsWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the...

  • help desk technician

    3 weeks ago


    London, Canada Asurtec Solutions Inc. Full time

    Education: Expérience: EducationOther trades certificate or diplomaWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of...

  • IT Care Specialist

    4 weeks ago


    London, Canada Blue Sky IT Strategies Full time

    The position requires the following: - work from home in a secured environment with your own computer and smart phone - client site visits in London, Ontario and surrounding area as needed to resolve issues - you will use internal tools to connect to client systems to troubleshoot problems - your own vehicle to travel as required with a valid driver's...


  • London, Canada Info-Tech Research Group Full time

    Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...


  • London, Canada J.D. Power Full time

    **Title**:Service Desk Analyst **Location**:Remote Canada **Reports to**:Service Desk Manager **The Role**: **The Impact**: **Responsibilities**: - Accurately triage, diagnose, categorize and identify business impact and urgency and respond accordingly for all incidents and service requests - Ability to correlate between previous issues to ensure...

  • IT Technician

    5 days ago


    London, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • Deal Desk Analyst

    4 days ago


    London, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech Research Group is the world's fastest growing information technology research and advisory company, proudly servicing over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely and well-informed decisions. We partner closely with IT teams to provide everything they need, from...


  • London, Canada FULLY MANAGED INC Full time

    **About Fully Managed** Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world. Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow! We eat, sleep, and breathe our...

  • Nail Technician

    4 weeks ago


    London, Canada Kim's Nails Full time

    **NAIL TECHNICIAN** We are looking for a Nail Technician to provide nail care treatments to our customers based on their needs and preferences. Ultimately, you will help us boost our reputation by offering personalized services to our clients. **Responsibilities**: - Paint fingernails and toenails - Clean, cut and shape nails - Recommend colours,...


  • London, Canada Fit4Less Full time

    Position Description **Fit4Less** **IT SUPPORT TECHNICIAN** **What is a IT Support Technician?** The Fit4Less IT Support Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve...

  • Automotive Technician

    3 weeks ago


    London, Canada Midas Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. You hold a valid and current Certificate of Qualification in the province of Ontario.We are looking for automotive technicians that are able to work...


  • London, Canada A&L Canada Laboratories Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • London, Canada Pest Control Plus Full time

    **$1500.00 SIGNING BONUS**Pest Control Service Technician** We are a quickly growing pest control company. We specialize in pest control services in apartments, condos, and commercial accounts, we also service residential home accounts, helping clients with pest problems such as bed bugs, ants, rodents and other pests. Our technicians are government...


  • London, Ontario, Canada Perativ Full time

    Salary: JOB SUMMARYSince 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. Operating ATMs for banks (such as BMO and RBC), major...


  • London, Canada Henry Schein Full time

    **Equipment Service Technician (EST)** **(** **Job Number**: **19510** **)** **Description** **Equipment Service Technician** **London, ON** **Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology** Our 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses...


  • London, Canada Henry Schein Full time

    **Equipment Service Technician (EST)** **(** **Job Number**: **19411** **)** **Description** **Equipment Service Technician** **Windsor, ON** **Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology** Our 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses...


  • London, Canada Kal Tire Full time

    Description We are seeking an experienced, certified 310S Automotive Technician to join our team in the London store. Be part of a company that is customer-focused and growth-oriented, offering more than just vehicle repairs. Highlights: Flexible work scheduled. General mechanical work. Help to build mechanical program. Passionate about...


  • London, Canada St. Joseph's Health Care London Full time

    To maintain a premier eye care centre for Southwestern Ontario we need special team oriented individuals. We need people who are enthusiastic about growing and changing in order to help us provide exemplary community service and maintain our renowned academic and research program. **Essential Qualifications** - Successful completion of Ontario Secondary...


  • London, Canada St. Joseph's Health Care London Full time

    To maintain a premier eye care centre for Southwestern Ontario we need special team oriented individuals. We need people who are enthusiastic about growing and changing in order to help us provide exemplary community service and maintain our renowned academic and research program. **Essential Qualifications** - Successful completion of Ontario Secondary...