Business Analyst

2 weeks ago


Burnaby, Canada Omni Logic Solutions, Inc Full time

The Business Analyst role provides solution consulting services to Omni Logic Solutions clients in Microsoft Dynamics 365 and Business Central/NAV (ERP)

Our BA manage key stakeholder relationships while gathering requirements, analyzing data, and working with a team in a fast-paced changing environment.
**Key Responsibilities & Activities**
- Participates in all key areas of project methodology including: Diagnostic, Proof of Concept, Analysis, Specification Documentation, Training, Software installation, and other related services
- Provides consulting services and advises clients on solution best practice strategies for successful implementations
- Support and cooperate with Project Managers to move implementations forward.
- Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating solutions and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implement and contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project life cycle.
- Review, analyze and define current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
- Respond to support cases with a quick turnaround to resolution for clients
- Communicate proactively with colleagues and clients
- Performs and assists with analysis workshops with clients to define business, process, functional requirements and data element requirements
- A MUST requirement is writing FRD, BRD, Test Cases and other documents for multiple projects
- Provides regular updates (project status, issues for escalation, billable hours) to key individuals involved in the project
- Assists project teams, Partner project teams and Client project team members
- Troubleshoots software and implementation issues and provides, where required, workaround and functional implementation guidance
- Experience in integration and implementation projects a huge asset
- Participates in all internal project planning sessions and team meetings as required
- Multi project owner and multi tasker

**Education and Certifications**
- At least 2 years’ experience in a similar role in a growth environment
- At least 1 years post qualifying experience
- University Degree or College Diploma in Computer Science
- Valid driver’s license

Knowledge, Skills & Abilities
- Prior experience with Microsoft Dynamics Business Central (ERP) and CRM or similar is a plus
- Strong organizational ability
- Detail & Result oriented
- Must be proactive, self-motivated and strong in time management
- Prepared to show initiative in improving existing processes and defining new ones
- Demonstrated strong team work ethic and the ability to lead and manage others
- Must be a strong communicator (written and verbal) both with internal staff and external clients
- Must have a strong sense of business process and provide best practice strategies for Microsoft Dynamics Business Central (NAV) and/or Microsoft Dynamics CRM.
- Be a creative problem solver

**Benefits**:

- Extended health care
- Vision care
- Dental care
- On-site parking
- Vacation & paid time off
- Casual dress**Work remotely**:

- Temporarily due to COVID-19

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Burnaby, BC


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