Patient Care Representative

4 weeks ago

Lindsay, Canada WELL Health Diagnostic Centres Full time

WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic.

**Description: Patient Care Representative**

**Reporting to**: Clinic Leader / Regional Leader

**About WELL Health Diagnostic Centres**

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to WELL Health Diagnostic Centre’s 40 accredited locations for OHIP-covered cardiology, imaging, women’s health, telehealth, and sleep diagnostic services.

**Why join WELL Health Diagnostic Centres? Here are 5 great reasons**
- _Accredited Patient Care: We’re Ontario’s only independent diagnostic health facilities that are Accredited with Exemplary. This achievement recognizes our continuous effort to provide shorter wait times for patients, faster report turnaround for referring healthcare providers, and the highest standard of infection prevention, cleanliness, safety, and comfort in our facilities._
- _Canada’s Best Managed Companies: For 6 consecutive years, we’ve been selected among Canada’s Best Managed Companies. This is Canada’s leading business awards program, recognizing excellence in private, Canadian-owned companies._
- _Great Place to Work: For 7 consecutive years, we’ve been certified as a Great Place to Work due to our congenial work environment, and the high level of pride and trust our team has for their leaders. We believe the quality of our patient care reflects the quality of our team of healthcare professionals._
- _Consumer Choice Award: For 5 consecutive years, we’ve won the Consumer Choice Award for best Diagnostic Imaging Clinics in the Greater Toronto Area. The winners are the result of an in-depth consumer evaluation process that involves gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms._
- _Canada’s Top Growing Companies: The Globe and Mail’s Report on Business has selected WELL Health Diagnostic Centres in their ranking of Canada’s Top Growing Companies. This program celebrates and ranks independent Canadian businesses by the percentage of their revenue growth over three years._

**Position Overview**:
Responsible for the overall patient flow of the clinic including reception and clerical duties. Schedule appointments and register for procedures as needed. Receive, process, and direct patients following established procedure and documentation requirements. Assist patients as required to coordinate patient flow. Maintain accurate patient records and filing systems. Input patient data from affiliate clinics. Provide a professional demeanor and a positive image for the department and facility by receiving, processing, and directing professional and non-professional staff, patients and visitors in a pleasant and courteous manner.

**Responsibilities**:
**Reception**:

- Greet incoming patients or physicians, as per script.
- Obtain required patient identification, documentation and history following guidelines.
- Ensure patient has followed correct preparation for their exam.
- Ensure inquiries are answered or referred to the appropriate person.
- Assist patients requiring help in mobility.
- Maintain a clean and tidy reception area as per infection prevention and control guidelines.
- Schedule patients in a timely and efficient manner, ensuring to adhere to standardization protocols. Ensure urgent patients are seen on a priority basis. If clinic does not offer requested procedure, assist the physician or patient in locating a procedure time at another MHC clinic.
- Assist Clinic Leader with turnaround report and private pay documentation.

**Patient Flow**:

- Assist technologist in preparing patients for diagnostic testing, including but not limited to changing, guiding, assisting in mobility, cleaning etc.
- Perform ECGs, Holter hookup, blood pressure, take vitals, collect basic information from patients etc., if trained to do so.
- Work alongside and assist physicians, as required, to ensure their practice runs smoothly and efficiently; including but not limited to locating reports, scheduling appointments, coordinating schedules, biopsies, etc.
- Assist with workflow of the clinic.

**Documentation**:

- Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.
- Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements).

**Equipment Operations & Maintenance**:

- Operate specific office equipment related to secretarial duties (i.e., computer, computerized telephone, photocopier and fax machine, etc.).
- Observe and report all malfunctions in office

  • Care Coordinator

    1 week ago

    Lindsay, Canada Home and Community Care Support Services Central East Full time

    CARE AND BE CARED FOR - THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess...

  • Care Coordinator

    3 weeks ago

    Lindsay, Canada Home and Community Care Support Services Central East Full time

    **Position Summary**: This Care Coordinator will be responsible for assessing patient eligibility for services/long term care placement, assessing patient care needs, and planning and authorizing service delivery to patients that best meet the needs of the patient within the mission, vision and values of Home and Community Care Support Services Central East....

  • Health Care Aide

    5 days ago

    Lindsay, Canada Country Estates Retirement Home Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Rural area - Nursing home/home for the aged **Tasks**: - Supply and empty bed pans - Serve meal trays and feed patients - Weigh,...

  • Health Care Aide

    2 days ago

    Lindsay, Canada Country Estates Retirement Home Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 45 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Rural area - Nursing home/home for the aged **Tasks**: - Supply and empty bed pans - Serve meal trays and feed...

  • Integrated Care Project Lead

    2 weeks ago

    Lindsay, Canada Ross Memorial Hospital Full time

    Company Bio Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its...

  • Klh-oht Project Lead

    3 weeks ago

    Lindsay, Canada Ross Memorial Hospital Full time

    **Company Bio** Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its...

  • Rapid Response Nurse

    2 days ago

    Lindsay, Ontario, Canada Home and Community Care Support Services Full time

    Are you an experienced registered nurse (RN) seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.Reporting to the Senior Manager, the Rapid Response Nurse is responsible to ensure that improved transitions from hospital to home are optimized and that linkages to primary care teams...

  • Personal Support Aide

    16 minutes ago

    Lindsay, Canada Caressant Care Nursing and Retirement Homes Limited Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Rural area - Nursing home/home for the aged **Tasks**: - Supply and empty bed...

  • Team Assistant

    4 hours ago

    Lindsay, Canada Home and Community Care Support Services Central East Full time

    **Introduction**: Reporting to the Manager, Home and Community Care, the Team Assistant is a member of a patient services team facilitating the provision of services to the public. Duties will include data input, reconciliation, correction, and reporting through an automated computer system, keyboarding documents, faxing and electronic management of...

  • Staff Nurse

    1 day ago

    Lindsay, Ontario, Canada NHS Highland Full time

    The rehabilitation ward at the Ross Memorial Hospital in Dingwall, are looking to recruit a highly motivated, enthusiastic staff nurse to join our team on a permanent contract. Our team delivers care to the inpatient service which consists of 9 General Medicine beds and 5 Rheumatology beds. We also deliver infusions of biological drugs to patients with...

  • Member Services Representative

    7 days ago

    Lindsay, Canada Kawartha Credit Union Full time

    **Member Services Representative (Permanent, Part-time)** **Location**:Lindsay, ON **Hours**: 16-24 hours per week, Monday to Saturday **Rate of Pay**: $17.50 to $20.59 per hour **Position Description**: As a Member Service Representative, you will: - Contribute to the success of the Credit Union by creating member loyalty and providing member service...

  • Personal Support Worker

    1 week ago

    Lindsay, Canada Kawartha Home & Health Care Services Inc. Full time

    To provide care for the clients - Working with elderly patients and providing one-on-one care such as assisting with personal care, meal preparation, and light housekeeping - Ensuring the fulfillment of individual goals and needs as instructed in the client’s support plans - Helping clients with leisure activities - Ensuring the health, safety, welfare,...

  • Switchboard/receptionist

    2 weeks ago

    Lindsay, Canada Home and Community Care Support Services Central East Full time

    **CARE AND BE CARED FOR - THIS IS YOUR HOME** Switchboard/Reception duties include operating a Switchboard console within a centralized switchboard model, transferring calls, supplying information to callers and taking messages and performing other duties as assigned. **What will you do**: Operate a switchboard console in a centralized switchboard model,...

  • Sales Representative

    2 weeks ago

    Lindsay, Canada Cintas Full time

    **Requisition Number**: 195296 Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of...

  • Customer Service Representative

    3 weeks ago

    Lindsay, Canada Dot Communications Inc. Full time

    _**Customer Service Representative (CSR) (NOT A REMOTE POSITION)**_ - **Job Summary**:_ - **Responsibilities and Duties**_ - Answer phone calls related to internet, television and home phone service inquiries_ - Suggest applicable and relevant upsells to maximize sales and customer satisfaction_ - Develop an understanding of how our services operate and what...

  • Customer Service Representative

    2 weeks ago

    Lindsay, Canada Dot Communications Inc. Full time

    _**Customer Service Representative (CSR) (NOT A REMOTE POSITION)**_ - **Job Summary**:_ - **Responsibilities and Duties**_ - Answer phone calls related to internet, television and home phone service inquiries_ - Suggest applicable and relevant upsells to maximize sales and customer satisfaction_ - Develop an understanding of how our services operate and what...

  • Dentist

    1 week ago

    Lindsay, Canada Community Care City of Kawartha lakes Full time

    **Dentist** **Description** The Community Care Dental Clinic is a progressive dental clinic located in Lindsay, Ontario. We are looking for a part-time dentist for one to two days a week. Our clinic is available to everyone including people who receive benefits through Healthy Smiles Ontario, Ontario Works (OW), the Ontario Disability Support Program...

  • Assistant Health Care Manager

    2 weeks ago

    Lindsay, Canada Ministry of the Solicitor General Full time

    **Attention Health Care Professionals!** Do you have knowledge of nursing administration, health care programs and operations? If so, bring your knowledge of healthcare and your strong leadership skills to the role of Assistant Health Care Manager at the Central East Correctional Centre, Ministry of the Solicitor General. As the Assistant Health Care...

  • Assistant Health Care Manager

    1 week ago

    Lindsay, Canada Ministry of the Solicitor General Full time

    **Attention Health Care Professionals!** Do you have knowledge of nursing administration, health care programs and operations? If so, bring your knowledge of healthcare and your strong leadership skills to the role of Assistant Health Care Manager at the Central East Correctional Centre, Ministry of the Solicitor General. As the Assistant Health Care...

  • Decision Support Information Analyst

    2 weeks ago

    Lindsay, Canada Ross Memorial Hospital Full time

    Company Bio Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its...