Site Supervisor

4 weeks ago


Fort McMurray, Canada Herc Rentals Full time

**Responsibilities**:

- Dispatch Field Service Technicians to equipment breakdowns in the field when called.
- Run and assist the front counter to ensure operations is running smoothly
- Running reports and other administrative tasks
- Controlling Expenses.
- Keeping track of FUR
- Reach out and set up new hires with drug testing, onboarding, and site certifications
- Prioritize service calls
- Organize equipment based on customer and branch needs
- Address customer complaints and resolving problems in a timely manner
- Prioritize Preventative Maintenance calls
- Contact service call originator by phone to identify the action taken by the Field Technician after a service call has been completed.
- Open work orders in Rental man system on behalf of Field Technician
- Close field work orders after approval of Managers.
- Invoice customers when required based on Manager approvals.
- Call for third party repairs or servicing as required.
- Other duties as assigned

**Requirements**:

- Clear and concise communications with managers, employees and customers
- Advanced customer service skills
- Ability to multi-task in a fast-paced environment
- High organizational skills
- Geographical knowledge of service area or map reading skills
- Knowledge of industry is recommended
- Advanced Computer skills

**Conditions of employment**:

- Minimum 3 years of previous supervisory experience
- **Ability to work on site from 6am to 6pm 7 days on 7 days off**:

- Must have valid driver’s license with clean driving record

**Compensation**:

- $100,000/year
- If you live in Fort McMurray, you will receive $1050/month in housing allowance.
- If you fly in fly out, housing allowance is not available.

Pay: From $100,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- Housing allowance
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 12 hour shift

Work Location: In person


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