Operations Coordinator, Secured Transport
4 weeks ago
We are currently hiring one Operations Coordinator for Mississauga, Ontario, for a temporary 6-months contract.
**Your mission at GardaWorld**:
Reporting to the Operations Manager, you will support the Secured Transport team within our Cash Services Division. On a daily basis, you will be responsible for coordinating day-to-day operations and answering customer requests.
**We offer**:
- 6-months contract
- Competitive salary
- Corporate discounts
- Be part of a dynamic team
- On-site parking
- International company offering many career opportunities
**On a typical day you will**:
- Support the management team to plan and organize day-to-day activities
- Investigate to verify and resolve customers' and shippers' complaints
- Serve as a contact person for all workers from assigned territories
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
- Monitor operations to ensure that our customers are serviced in a timely fashion
- Collaborate with other supervisors and staff members in order to formulate and implement policies, procedures, goals, and objectives
- Prepare management recommendations, such as proposed fee or schedule changes
**Your profile**:
- 5 years of customer service, preferably in the logistics or transport sector
- 2 years' experience in administration and management of unionized employees (asset)
- Available to work on an overnight schedule, if needed
- Excellent written and verbal communication skills (English)
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Valid driver's license with a good driving record
- Driven by offering exceptional customer service
- Sense of urgency, outstanding communication, and problem solving
- Strong teamwork and partnership orientation
- Mechanical and/or electrical inclination is an asset
- Experience training and coaching is an asset
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