Dairy Department Manager

4 weeks ago

Vaughan, Canada Fortinos Full time

**FORTINOS (MAJOR MACKENZIE 2023) 1000566596 ONTARIO LIMITED**

**2911 Major Mackenzie Drive**

**Vaughan, Ontario L6A 3N9**

**CAREER OPPORTUNITY**

**Job Title: Dairy Manager**

**Department: Dairy**

**Overview**:
To ensure the efficient functioning of the Dairy department, providing customers with the best quality dairy products, ensuring courteous, timely customer service.

**passion & commitment to customer service is a key driver for our Company**

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience
- To direct and supervise all Dairy staff to secure efficient and courteous customer service;
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
- Responsible for ordering, receiving, inventory and display of merchandise;
- To hire all part-time staff and train new employees;
- To schedule all Dairy clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract;
- To ensure the maintenance of equipment as well as the safety and sanitation of the department;
- Exceptional customer service skills
- Excellent communication and interpersonal skills;
- Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
- Ability to work in a fast-paced environment under pressure;
- Three to five years’ experience in the retail Grocery industry;
- Prior management experience a definite asset;
- Excellent communication and interpersonal skills;
- Minimum Grade 12 Diploma;

**ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED.**

We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaw Inc. If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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