Mcmaster Students Union General Manager
1 month ago
This posting closes Sunday, May 5th at 11:59pm.
**The MSU offers their full time contract employees a range of benefits, including company paid benefits, paid vacation, personal and sick days, an RRSP matching program, tuition and fitness reimbursement and more.
Posting closes: Sunday, May 5th, at 11:59PM.
**MSU**
The MSU represents full-time undergraduate students at McMaster University. The MSU purpose is to draw into a true society all students at McMaster University. In pursuit of this, it will foster activities and events which will enhance the University experience of its members and contribute to the life of the University as a whole. Further, it will seek to facilitate communication between the student body, the University and other organizations and will organize and regulate student self-government.
The McMaster Students Union (MSU) has been supported by the leadership of the current General Manager for over 20 years. The role has been instrumental in working with the various student-led boards, staff, campus, and community partners to evolve the organization to where it is today. He will be leaving the organization in the summer of 2024 and the MSU is seeking a successor.
**General Manager**
Operating as a not-for-profit incorporated entity, the MSU is a unique organization with a wide spectrum of activities. The Student Representative Assembly and Board of Directors change every 12 months. It is largely the responsibility of the General Manager along with full time staff to provide continuity to the organization. The incumbent must value continuous mentorship to the student leaders and be flexible to adjust to numerous demands and shifting priorities. These services include but are not limited to; food & beverage operations, health & dental plan, campus events, student centre, and student clubs.
The primary role of the General Manager is to assist the Board of Directors and the Executive Board in maintaining the vision and mission of MSU, while ensuring that the organization is operating to support the best interests of MSU members. The General Manager is also responsible for providing continuity to the organization by mentoring and advising the Board of Directors on matters related to all operations of the MSU, including financial, legal, human resources, and the annual transition of the Board of Directors.
The General Manager is accountable to the Board of Directors for the management and performance of the MSU. The General Manager ensures efficient use of all resources while focusing on quality service delivery for student members and the purpose of the MSU. The General Manager shall ensure that business practices of the MSU operate in accordance with applicable law, as well as the MSU mission, constitution, policies and procedures.
**Key Responsibilities**
**Operations and Human Resources Management**
- Ensures that the operations, programs and services delivered by MSU are efficient, innovative, and leveraging technology to enhance effectiveness and meet the changing needs and expectations of students.
- Determines the optimal organizational structure and staff requirements to ensure cost effective operational management and program/service delivery.
- Creates and fosters a safe, open, respectful and collaborative work environment for all staff that encourages innovation and engagement; takes appropriate and decisive action in dealing with issues affecting the organization.
- Provides coaching and mentorship to staff, while supporting overall portfolios to ensure objectives and goals are met.
- Oversees the planning, implementation and evaluation of all programs, services, business operations and management.
- Oversees goal setting, performance evaluations, salary increases, training and professional development for all staff.
- Responsible for the hiring, onboarding, performance management, and termination of direct reports.
- Ensures human resource policies are consistent with best practices and applicable laws
**Strategic Planning**
- In partnership with the Board, develop a vision and strategic plan that will achieve the mission and vision of the organization, and is focused on long-term planning, sustainability and growth.
- Ensures that the strategic direction and initiatives are clearly understood and executed by the management team.
- Develops relevant key performance indicators, monitors and reports on progress and milestones to the Board.
- Prioritizes resources into annual operating plans that will achieve strategic goals and provides support and leadership to the management team in the implementation of the strategic plan.
**Stakeholder Relations**
- Establishes and maintains professional and collaborative relationships with McMaster and other relevant stakeholders.
- Leads the development and implementation of MSU’s government relations and advocacy plan to ensure the MSU’s needs are acted upon and that positive results are achieved in advancing the organizatio
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