Rental Manager

6 months ago


Thunder Bay, Canada Driving Force Full time

Driving Force is currently seeking a Permanent Full-Time Rental Manager to lead the Rentals department at our Thunder Bay location. We are looking for a leader who is passionate about delivering the highest levels of service and developing long-lasting relationships within the branch.
The Rental Manager is responsible for the department’s operating performance, customer satisfaction, positive employee culture, health & safety, budgets and vendor relations.
Why Work With us?
- You matter, we support you. We pay competitive wages and benefits, including extended health with a spending account, and dental.
- We take care of our people. You get 50% off rentals at any DRIVING FORCE location.
- We offer you our company RRSP matching program, to look after your future.
- Work/Life balance is important. You get 3 weeks accrued vacation, a flexible working environment, and wellness time to focus on yourself or your loved ones.
- We want you to grow. Our fun and inclusive company culture enables our employees to grow their careers with us. You get hands-on training and a path forward in the company if you want to develop your career.

**You will find success in your ability to**:

- Set goals, train, encourage and coach team members on company goals and values
- Open and close Rental Agreements and complete necessary paperwork
- Organize vehicle deliveries and pick-ups to ensure we are continually meeting agreed conditions and deadlines
- Communicate promptly with the Branch Manager and/or Leadership regarding opportunities and new or reoccurring customer issues that arise
- Participate in Budget planning with the Branch Manager
- Maximize sales revenue and vehicle utilization according to company policies and guidelines
- Ensure Health & Safety policies and processes are achieved
- Ensure that department reporting processes and standards are continually maintained
- Actively promoting TDF Group Rentals services in alignment with company brand policies and standards

**Qualifications**:

- Excellent leadership skills with the passion to help mentor a successful team
- Strong interpersonal and communications skills
- Experience in retail or business to business sales, marketing and customer service
- Minimum 5 years in a management role
- Must have experience within a similar industry supervising a large team
- Strong alignment with the DRIVING FORCE values - Integrity, Passion, Commitment and Respect

The Driving Force Inc. believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

IND2



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