Bilingual Sales and Customer Service Agent in
2 days ago
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
At Intact and belairdirect, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.
About the role
**What you’ll do here**
Intact is a leading Canadian insurance company that provides car, home, and auto insurance directly to customers. We have innovative, industry-leading apps and online experiences that help customers easily learn about our products and get quotes quickly. Whatever way they find us, our Sales professionals are the true stars of our customer-service experience.
As a permanent Sales professional with our team, you will be an expert in simplifying insurance for both current and potential customers. For both inbound and outbound calls, you’ll listen to people’s insurance needs and let them know their options and associated benefits in a way that’s easy to understand.
**Qualifications**:
**Work location**:
Telework in hybrid form at our Montreal office
**Work Schedule**:
You must be available for 2 types of schedule: 35h/week: 5 days: Monday, Tuesday daytime schedule and Wednesday, Thursday, Friday 12pm to 8pm OR 4 days: Monday, Tuesday, Wednesday 9am to 7pm and Saturday 8:30am to 5pm.
Start date is May 17th.
**Working here means you will**:
- Put your career on the fast-track with a respected, industry-leading organization
- Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
- Enjoy a company culture where diversity, inclusion and collaboration are in our values
- Have a competitive salary, fantastic perks, and flexible benefits
- Work from the comfort of your own home (80% or 100%, depending on your location)
**What you bring to the table**:
- You are bilingual (French & English) or unilingual French
- You are a natural communicator and know how to listen and empathize with people
- You are tech-savvy and comfortable working between different systems
- You can multi-task and stay cool under pressure
- You have a high school diploma + three years of full-time customer service experience in Canada; OR
- You have a university degree or college diploma; OR
- You have your AEC in P&C insurance; OR
- You have experience and/or education outlined above, but it was obtained outside of Canada. In this case, you will need to complete an equivalency evaluation from MIFI
- Don’t worry - we’ll guide you every step of the way We will also ask you for supporting documents._
Closing Statement
**We are an Equal Opportunity Employer**
At Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies are available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.
**Background Checks**
**Eligibility to Work in Canada**
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
Referral Bonus
This role is eligible for employee referral bonus. #myReferrals1000
Indeed Sponsored
**IN-QC**
LinkedIn Sponsored Tag
LI-Belair
LinkedIn Sponsored Location
LI-Hybrid
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