Operations Specialist

4 weeks ago

Vancouver, Canada Adecco Group Full time

**JOB SUMMARY**
Reporting to the Operations Manager, the Operations Coordinator will be responsible supporting Operations Management and not limited to National Accounts administration. The incumbent will work directly with the Operations Manager to assist in Branch and Corporate initiatives. Duties must ensure adherence to compliance, along with company policies and procedures. This position requires the incumbent to support various operations projects simultaneously.

**ESSENTIAL FUNCTIONS**:
National Accounts Administration
- Work with Vendors on VMS tool implementation, user registration, training, access credential.
- Coordinate system alerts resolution and the uploading of submissions, scheduling of interview and on-boarding of consultants as required by regional staff
- Create and manage job order profiles and/or requirements in VMS tools and Bullhorn
- Coordinate new hires and extensions with Business Development Managers on the client side for National Accounts
- Manage consolidate client billing where applicable, reconcile to approved timecards and client payments
- Communicate all new and current Modis and client policies and procedures to the VMS clients and consultants.
- Communicate with key client stakeholders, manage relationships, and troubleshoot issues.
- Complete weekly and monthly branch reports, Metrics Reports, SLA reports as required
- Establish and manage a repository for client contract information, QBR’s, reporting, compliance and tracking
- Update Bullhorn Profiles, entries and updates as required
- Technical lead for VMS tools management within Modis
- Support Client Procurement
- Support National Accounts RFP/Bid Management
- Attend regularly scheduled National Accounts and Client meetings
- Undertake the training of Modis staff on VMS tools as required and carry out the role of system administrator for VMS Tools.Project Operations
- Support corporate and global compliance initiatives/technology implementations as required.ISO
- Newsletter preparation
- Tracker maintained
- R05 collection

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