Supervisor, Maintenance

3 weeks ago

Mississauga, Canada Oxford Properties Full time

Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.

At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.

We are currently looking for someone to fill the position of Maintenance Supervisor (Housekeeping), reporting to the Maintenance Manager, located at Square One Shopping Centre.

**The shift schedule for this position is as follows**:
**WORK SCHEDULE**: (On Rotation)

**( Days)**: 8:00 AM - 4:00 PM (Monday to Friday)

**(Afternoon)**: 10:00AM - 6:00PM (Monday to Friday)

**( Evenings)**: 12:00 PM - 8:00 PM (Monday to Friday)

**( Weekends)**: Rotating Saturdays/Sundays (Once a month)
10:00 AM - 6:00 PM (Saturday)
10:00 AM - 6:00 PM (Sunday)

The above hours / days may be changed from time to time to suit the operational needs of the Shopping Centre.

**RESPONSIBILITIES**:
Supervise frequently in conjunction with housekeeping, food court operation, Interior Building Maintenance, staff of 60 plus Union Staff; complete daily inspection of selected areas; coordinate minor and chargeable repairs to the building and premises; review and monitor building functions and provide day to day support to the Maintenance Manager as required.

Responsible for frequent supervision and performance management of union employees. Requires keeping notes (memory or written) on issues that arise.

Needs to work with others in a fast-paced environment with multiple environmental factors such as multiple distractions, team projects, share job duties with other supervisors, manager and unionized staff and share job duties and multi-tasking throughout the day

Responsible for staff appointments, performance management in conjunction with the Management Team. Situations can be stressful at times and require the supervisors to deal with employee emotions while being able to deliver the core messaging. Employees can become irate with the messaging and therefore supervisors need to be able to conflict resolute, use proper judgement in order to defuse the situations.

Liaise between tenant and management concerning operational issues; assist and guide tenants on corrective measures concerning any issues on site as per our Customer Service Excellence

Provide input into the development of the annual budget and control of expenses falling within area of responsibility

Monitor staff hours / review and input payroll and approvals of same. Provide work flows to HR in a timely manner. Supervisor requires strong arithmetic acumen.

Active participation in the Square One Joint Health & Safety Committee (JHSC). Ensure the safety of all employees and action/address any safety concerns with management.

Liaise with contractors and monitor contractors’ performance under area of responsibility.

Administer company rules, policies, procedures, while maintaining employee morale and well-being.

Participate fully in the shopping centre and Oxford’s employee engagement programs.

Participate in emergency situations except those which may impose health risks.

Assist in developing safety procedures.

Assist in developing “Best Practices” in area of responsibility.

Review Preventative Maintenance Procedures and follow schedule.

Inventory control to all equipment/supplies.

Prepare staff schedules on a weekly basis.

Review/order supplies to approved vendors using a purchase order system.

Other duties performed as required by management from time to time.

**Responsible to delegating the following if necessary**:
Maintaining sidewalks and parking areas free of litter and debris

Cleaning debris from water fountain / water feature

Maintaining all green belts, shrub beds of litter, weeds and dead, and damaged plant materials

Cleaning of exterior mall elements, waste cans, non-smoking signs, lighting poles, benches, bike racks, and signage

Use of high pressure hot water system

Removal of waste / recycling bags from waste collection units in area of responsibility

Waste collection units, regular cleaning exterior and interior of units

**QUALIFICATIONS**:
Must be able to supervise and delegate work

Be well organized, presentable, hard-working and be in self control during emergency situations

Excellent communication skills (English), both written and spoken command

Experience managing a team and dealing with customers, while liaising with external contractors, and Senior
Management.

Post Secondary Education - RPA, FMA preferred

5-7 years’ experience in retail shoppi

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