Investigation Officer

2 months ago

Bedford, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

The Capital Markets, Reconciliations Services - Investigations team is hiring an Investigation Officer to join its Bedford office. As an Investigations Officer, you will provide exceptional service to resolve breaks resulting from settlements of Capital Markets transactions, commercial and retail deals and settle compensation claims accordingly. You will maintain a good working relationship and professional approach with our Agent banks, internal and external clients.

**What will you do?**
- Ensure that quality service is provided and that the Bank is represented in a professional manner at all times.
- Demonstrate thoroughness and integrity in the investigation/compensation process ensuring strict adherence to Standing Orders and Terms and Conditions governing our accounts.
- Ensure that investigation cases are updated according to established procedures and guidelines
- Identify opportunities to further streamline tasks and create efficiencies
- Develop good knowledge of products supported by Capital Markets Operations.

**What do you need to succeed?**

**Must-have**
- Highly organized with a strong commitment to task and attention to detail.
- Ability to learn quickly and handle high volume.
- Computer proficiency in Microsoft Office (Excel, Word, Outlook, etc.)
- Ability to communicate effectively with people at various levels both internally and externally and at various levels of technical/business knowledge.
- Ability to perform well under pressure to multitask and reprioritize tasks as necessary and meet time sensitive deadlines.
- Flexible to work on occasional Statutory Holidays.

**Nice-to-have**
- 1+ years of experience in investigations or in a banking operations/trading activity role.
- University degree or College Diploma or any equivalent combination of qualifications and/or experience
- Good understanding of Capital Markets and banking operations/trading activity
- Solid understanding of settlements or cash flows
- Ability to multitask in various systems environments and complete tasks independently.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients

**Job Skills**

Adaptability, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
90 WESTERN PKY:BEDFORD

**City**:
BEDFORD

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
CAPITAL MARKETS

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-11-14

**Application Deadline**:
2024-11-28

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

  • Senior Account Officer

    4 days ago

    Bedford, Quebec, Canada PH&N Institutional Full time

    About the RoleWe are seeking a highly skilled Senior Account Officer to join our Capital Markets team. As a key contact for Capital Market departments and Retail Banking areas, you will be responsible for providing exceptional customer care through daily reconciliation and reporting processes.ResponsibilitiesInvestigate cases using in-house like and online...

  • Medical Office Administrator

    2 days ago

    Bedford, Canada Lifemark Health Group Full time

    **Medical Office Administrator - **pt Health Physiotherapy - Bedford Place Mall** **Bedford, NS** **Status**:Permanent part-time **Location**:1658 Bedford Hwy, Suite 9025 **Schedule**:Preferred scheduleTuesdays and Thursdays We are hiring a casual part-time Medical Office Administrator! Our Medical Office Administrators are an important part of our team...

  • Account Officer

    3 days ago

    Bedford, Canada RBC Full time

    b>Reporting to the Manager, Reconciliations Services – this position is a key contact for Capital Market departments and Retail Banking areas. In this role, you will be responsible for providing exceptional customer care through the daily reconciliation and reporting processes. Comparing different data sets, the role will work through an information life...

  • Medical Office Administrator

    7 months ago

    Bedford, Canada Lifemark Health Group Full time

    **Medical Office Administrator - **Lifemark Physiotherapy Mill Cove **Bedford, NS** **Status**:Casual part-time **Location**:961 Bedford Highway **Schedule**:Mondays, Tuesdays, and Thursdays We are hiring a casual part-time **Medical Office Administrator**! Our Medical Office Administrators are an important part of our team who provide outstanding...

  • Reconciliation Officer

    4 months ago

    Bedford, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** You will be responsible for providing exceptional customer care through the daily reconciliation of processes supporting various Client Groups and the identification of those items that require further investigation and resolution. Through ongoing training initiatives and continuous self - development, you will...

  • Fx Settlements/confirmation Officer

    1 week ago

    Bedford, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Account Officer

    5 days ago

    Bedford, Canada PH&N Institutional Full time

    Job SummaryJob DescriptionWhat is the opportunity?Reporting to the Manager, Reconciliations Services – this position is a key contact for Capital Market departments and Retail Banking areas. In this role, you will be responsible for providing exceptional customer care through the daily reconciliation and reporting processes. Comparing different data sets,...

  • Finance Operations Specialist

    2 days ago

    Bedford, Quebec, Canada RBC Full time

    The Reconciliations Services team at RBC is seeking a highly skilled and detail-oriented individual to join our team as an Account Officer.About the Role:This key contact position involves working closely with Capital Market departments and Retail Banking areas, providing exceptional customer care through daily reconciliation and reporting processes. The...

  • Environment Officer

    7 hours ago

    Bedford, Canada Province of Nova Scotia Full time

    **Department**:Environment and Climate Change **Location**:BEDFORD **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:04-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: Our goal is to educate, inspect and enforce to ensure compliance with legislation and regulations. We also proactively respond...

  • Telephone Claims Representative L

    5 months ago

    Bedford, Canada Portage Mutual Insurance Full time

    About Portage Mutual Portage Mutual Insurance is a trusted national property and casualty mutual insurance company. We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products. Portage Mutual has office locations in Edmonton (AB), Portage la Prairie...

  • Health and Safety Officer

    7 months ago

    Bedford, Canada The Shaw Group Limited Full time

    The Shaw Group is one of Eastern Canada's leading manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes. Five retail Shaw Centres and more than 300 dealers sell Shaw Group products....

  • Telephone Claims Adjuster

    7 months ago

    Bedford, Canada Portage Mutual Insurance Full time

    Portage Mutual Insurance, a trusted property and casualty insurer located in Bedford, Nova Scotia is seeking an adaptable and conscientious individual to join the team. You will have the option to work in a flexible work environment (remote, in-office or hybrid) and will be an integral part of the team. As a Telephone Claims Representative, you will use...

  • Production Quality Support Technician

    4 months ago

    Bedford, Canada Innovasea Full time

    **Production Quality Support Technician | Bedford, Nova Scotia** **INNOVASEA | Aquatic Solutions Built for Life** Innovasea designs the world’s most technologically advanced aquatic solutions for fish tracking and fish farming - and builds them to withstand the toughest conditions. We partner with customers to fully understand their needs and solve their...

  • Production Quality Support Technician

    1 day ago

    Bedford, Canada Innovasea Full time

    **Production Quality Support Technician | Bedford, Nova Scotia** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and consulting services to...

  • Marketing and Communications Consultant

    6 days ago

    Bedford, Canada Employer Advisor Nova Scotia Society (OEA NS) Full time

    Employer Advisor Nova Scotia is a not for profit society navigating employers, business associations, groups and agencies with assistance, advice, representation, advocacy and education with employment and human resources issues, including workplace health and safety, workers’ compensation, policy development, workplace investigations of complaints and...

  • Commercial Fleet Trainer

    2 weeks ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently seeking a Commercial Fleet Trainer to join our Training department based out of our Bedford, NS office. **Primary...

  • Accounts Payable Clerk

    1 week ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently looking for an Accounts Payable Clerk to join our team based out of the Bedford Office. This position will be...

  • Accounts Payable Clerk

    7 months ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently looking for an Accounts Payable Clerk to join our team based out of the Bedford Office. This position will be...

  • Commercial Fleet Trainer

    2 weeks ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently seeking a Commercial Fleet Trainer to join our Training department based out of our Bedford, NS office. **Primary...

  • Field and Laboratory Technicians

    8 months ago

    Bedford, Canada CBCL Limited Full time

    Our geotechnical and materials division specializes in geotechnical and materials engineering consulting. This division of CBCL has grown to become a leading regional provider of these engineering services to the commercial, institutional, heavy industrial, transportation, municipal infrastructure, energy & utilities, and large residential sectors. **Key...