Guest Experience Representative

5 months ago


Milton, Canada Woodbine Entertainment Full time

Our rich history is a big part of who we are. With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry, creating winning experiences for all our guests.

We are also currently on an amazing 20-year journey to ‘build a city within a city’ and transform the largest privately held land in Toronto into one of Canada’s premiere entertainment destinations. This journey will unlock the value of approximately 700 acres of land, leading to job creation and the revitalization of our communities, while enhancing our ability to share the thrill of horse-racing and cementing our place as an entertainment powerhouse.

We also take care of our PEOPLE. Here are some of the things we offer:
**Full Group Benefits Plan**

**Pension**

**Paid Vacation**

**Discounts on Food**

**Ontario Attractions Discount**

**Free Parking**

**Opportunities for Advancement**

**Social Responsibility Initiatives**

We need dedicated people to join our cause. Be part of Woodbine Entertainment and get inspired to make work awesome

Are you interested in pursuing a career in Sports and Entertainment and/or have a passion for creating memorable guest experiences?

Guest Experience Representatives serve as the face and voice of Woodbine Entertainment by building brand recognition, successfully promoting our products and delivering a winning guest experience. The main responsibilities of this job are: delivering on our Brand Promise by creating winning experiences, sharing the fun and excitement of Horse Racing, assisting with the execution of one of Woodbines’ exciting events and providing high energy tours and experiences of Woodbine amenities.

**What are we looking for**:

- Enrollment in an Events, Hospitality & Tourism, Marketing, Sports Management or Hospitality. Post-Secondary program is an asset.
- Minimum of one (1) year experience in a customer facing role.
- Brand Ambassador experience is an asset.
- A outgoing personality, bursting with enthusiasm.
- Forward thinking and able to anticipate guests’ needs
- Strong communication skills and confidence to address large groups
- Must be flexible to work major events and holidays

**Diversity, Equity, Inclusion and Belonging**

***

**Be Yourself.**

***

**We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.



  • Milton, Canada Woodbine Entertainment Full time

    Our rich history is a big part of who we are. With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry, creating winning experiences for all our guests. We are also currently on an amazing 20-year journey to ‘build a city within a city’ and transform the...


  • Milton, Canada Edo Japan Full time

    **HERE WE GROW AGAIN- GUEST EXPERIENCE SPECIALIST (CASHIER)** Edo Japan is a health-conscious fast food Canadian restaurant chain specializing in Japanese Teppan-style cooking. We were founded in 1979 by Reverend Susumu Ikuta and continue our success to this day with more than 193 stores across Canada and we continue to grow. Our inclusive philosophy is at...


  • Milton, Ontario, Canada Biryani Lounge Full time

    About the Role: Biryani Lounge is seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for someone who enjoys providing exceptional customer service and working in a fast-paced environment.Key Responsibilities:Front Desk Operations: The ideal candidate will be responsible for registering arriving guests,...

  • Server Representative

    2 weeks ago


    Milton, Ontario, Canada Lone Star Texas Grill Full time

    Position: Server RepresentativeLocation: Job Type: Full TimeJob DescriptionLone Stars Servers bring the sizzle We are seeking enthusiastic and outgoing individuals to join our front of house team, creating memorable guest experiences in an upbeat and welcoming environment.ResponsibilitiesWork with a team of service staff to provide guests an exceptional...


  • Milton, Ontario, Canada Biryani Lounge Full time

    We are seeking a skilled Front Desk Representative to join our team at Biryani Lounge. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient manner.Process group arrivals and departures, ensuring a...


  • Milton, Ontario, Canada Biryani Lounge Full time

    We are seeking a skilled Customer Service Representative to join our team at Biryani Lounge. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests. Your duties will include:Key ResponsibilitiesRegistering arriving guests and assigning roomsProcessing group arrivals and departuresProviding information on hotel...


  • Milton, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Guest Services Supervisor, this position is responsible for providing outstanding customer service while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Job Title: Coffee Sales RepresentativeWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team. As a Coffee Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Responsibilities:Answering inbound sales-related phone calls, emails, or web-chat...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Job SummaryWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team. As a Coffee Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAnswering inbound sales-related phone calls, emails, or web chat conversations.Providing...


  • Milton, Canada Chudleigh's Blossom Cafe Full time

    Chudleigh's Apple Farm Is looking for an **Events Coordinator/Customer Service Representative** to join our team for the summer and fall season! **Availability: May 21st until October 31st.** Are you passionate about creating unforgettable experiences and working outdoors? Join us at Chudleigh's Farm, where our journey began on the family apple farm in...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    About the RoleWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team. As a Coffee Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAnswering inbound sales-related phone calls, emails, or webchat conversations.Providing...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Job SummaryWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team. As a Coffee Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAnswering inbound sales-related phone calls, emails, or webchat conversations.Providing...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Job SummaryWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team. As a Coffee Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesAnswering inbound sales-related phone calls, emails, or webchat conversations.Providing...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Coffee Inside Sales RepresentativeWe are seeking a passionate and knowledgeable Coffee Inside Sales Representative to join our Milton team. Our client is a progressive and innovative coffee distributor with a showroom, providing the finest coffee equipment, espresso machines, and accessories, with a strong focus on quality.Key ResponsibilitiesAnswering...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Coffee Inside Sales RepresentativeWe are seeking a passionate and knowledgeable Coffee Inside Sales Representative to join our Milton team. Our client is a progressive and innovative coffee distributor with a showroom, providing the finest coffee equipment, espresso machines, and accessories, with a strong focus on quality.Key ResponsibilitiesAnswering...


  • Milton, Ontario, Canada 4Sight Search Solutions Inc. Full time

    Job SummaryWe are seeking a highly motivated and knowledgeable Coffee Sales Representative to join our team at 4Sight Search Solutions Inc. This is a full-time position with significant growth opportunities in a positive company culture.Key ResponsibilitiesAnswering inbound sales-related phone calls, emails, or webchat conversations.Providing exceptional...

  • Server Representative

    3 weeks ago


    Milton, Ontario, Canada Lone Star Texas Grill Full time

    Position OverviewLone Stars Servers bring the sizzle We are seeking fun, enthusiastic, and outgoing individuals to join our front of house team, creating memorable guest experiences in an upbeat and welcoming environment.Key ResponsibilitiesWork with a team of service staff to provide exceptional dining experiences.Communicate with guests about Lone Stars...


  • Milton, Ontario, Canada Tim Hortons Full time

    Our Team CultureWe treat our team members with the respect and care they deserve, just as we want them to treat our guests. Our team culture is supportive, fun, open, and inclusive. If you're looking for a job where you can be yourself and make a difference, we want to hear from you.What You'll DoYou'll be the face of Tim Hortons, greeting and serving guests...


  • Milton, Ontario, Canada Biryani Lounge Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Biryani Lounge. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient...


  • Milton, Ontario, Canada Biryani Lounge Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Biryani Lounge. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient...