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Bartender

4 weeks ago

Waterloo, Canada Hollywood Bowl Group Full time

**The Why, the What and the Who...**:
Splitsville Entertainment is Canada’s premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience

Are you quick on your feet? Do you have a passion for customer service and creating a memorable experience for our guests? If so, then you might be the next great Bartender to join our dynamic team. Our **Bartenders **ensure that guest expectations have been met (and exceeded) at every turn.

**RESPONSIBILITIES**
- Greet all guests with a smile (S-10, G-5)
- Provide friendly and exceptional guest service at all time
- Be aware of all promotions, specials and current pricing
- Make drinks according to our recipes and specifications
- Provide drinks for guests and servers in a timely and efficient manner
- Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner
- Inform guests about current menu and bowling specials and practice suggestive upselling to elevate the dining experience
- Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold
- Maintains security of all bar supplies and inventory
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests; keep manager or shift leader promptly and fully informed of all problems
- Ensure work areas remain clean, organized and presentable; Exceed all Splitsville’s cleanliness standards
- Adhere to all company policies and procedures including all health and safety policies and procedures
- Maintain record of daily operations as required with communication book, daily bar counts, and checklists
- Other duties as required

**QUALIFICATIONS**
- 1+ years of serving experience
- Smart Serve (ON) or Serving it Right (BC)
- Strong customer service
- Friendly, energetic, positive attitude
- Ability to multitask; stays calm under pressure
- Team player
- Excellent communication and interpersonal skills
- Flexible schedule (available days, nights, weekends, holidays)