Time Management Advisor

3 weeks ago

Montréal, Canada CGI Full time

CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 600 professionals and more than 55,000 customers

We are looking for a reliable and motivated individual. Are you ready to play a key role?

**We are ready for you**:

- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;
- Never stop growing: Career Opportunities supported by a professional development plan;
- Build true partnerships with your teammates, managers and clients.
- Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified);
- As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us;
- We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.
- Work-life balance: a flexible weekday schedule.

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
Your future duties and responsibilities
You will help people and make a difference. You will bring a human touch to the relationship between clients and the company and you will be their trusted advisor. On a typical day, you will:

- Respond to and guide clients on the use of scheduling and time and attendance management modules;
- Analyze and validate client needs and ensure necessary follow-up;
- Propose optimal solutions adapted to the business context;
- Perform tests to ensure quality and follow current ISO process;
- Ensure the dates agreed to with clients are met;
- Work with their colleges to share work and knowledge;
- Develop a relationship of trust with the client;
- Perform administrative tasks such as invoicing, portal access, documentation, follow-up, etc.;
- Work closely with other sectors.

Required qualifications to be successful in this role
- College diploma (DEC) in administration or any other combination of relevant or equivalent education and experience;
- A minimum of 3 years of time management experience;
- Experience in needs analysis;
- Ability to work under pressure and meet deadlines;
- Analytical, synthesis and planning skills;
- Good management of priorities and time;
- Teamwork and communication skills;
- Ability to work with Microsoft® Office tools
- National Payroll Institute (NPI) certification (an asset);
- Customer service experience (an asset);
- Excellent verbal and written English and French (essential).

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