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Receptionist/clinical Aid for Dental Specialist

1 month ago

Regina, Canada ADO Endodontic Clinic - Regina SK Full time

ADO Endodontic Clinic is looking for a part-time afternoon/evening Receptionist/Clinical Aid. Four days a week, 8-hour shifts, Monday to Thursday, with a possibility to extend to full time in the future, based on clinic operations and need.

Must be professional, caring and compassionate, energetic with the ability to multitask in a fast paced environment at our multi-level clinic. Good in-person and phone communication skills are essential. Must have a strong interest in being an active and reliable member of a supportive and close team.

**Duties would include**:

- Answer incoming calls, take messages and forward as needed.
- Scheduling patient appointments and follow-up appointments are a major part of this role, must be comfortable on the phone and well spoken.
- Make calls to patients to confirm their appointments.
- Welcome patients and direct them to the appropriate location.
- Assist patients in accurately completing required forms and documents.
- Collect fees and process patient checkout including insurance claims.
- Prepare and balance daily financial registers.
- Assure the readiness of the reception and waiting area for each shift, days and evenings.
- Have all front desk activities fully operational throughout your shift.
- Maintain forms and office supplies required to run the front desk and that they are available at all times.
- Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times.
- Ensure work area and common area of the clinic is clean at all times (all surfaces and areas used by patients).
- Laundry duties for clinical operation.
- Perform other duties as assigned and required.
- Extra duties may include assisting the dental assistant (i.e. cleaning and set up of rooms).

**Job requirements**:

- Ability to work accurately and efficient in a fast-paced environment.
- Ability to proficiently use a multi-line telephone system, computer, copier, fax machine and shredder.
- Sufficient in Microsoft Office Package.
- Fluent and efficient in English (verbal and written)
- Efficient and accurate in typing (50wpm min) and dictation.
- Excellent telephone skills and etiquette.
- Previous reception experience in a dental or medical office is preferred.
- Knowledge of dental insurance processes is an asset.
- Willing to acquire the necessary dental terminology and knowledge to succeed in the position (if not already possessed).
- Ability to work well under pressure.
- Above average problem solving skills, compassion and willingness to help our clients.
- Ability to interact effectively and in a supportive manner with persons of all backgrounds.
- Willingness and ability to learn quickly.

Uniform provided. Health insurance available after probation period has ended. Wages to be discussed at time of interview. Parking and plug-in is available in the back parking lot.

Start date: ASAP

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: $14.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Evening shift
- No weekends

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Must have class 5 drivers license.

**Education**:

- Secondary School (required)

**Experience**:

- Reception (ideally dental/medical office): 5 years (required)

**Language**:

- English Fluently (written and spoken) (required)

Work Location: One location

Expected start date: 2023-01-16

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