Park Patrol Officer

3 weeks ago

Victoria, Canada Capital Regional District Full time

**Park Patrol Officer - Bylaw Enforcement**:
**Req ID**: 774
**Business Unit**: Planning & Protective Services
**Division**: Protective Services
**Work Schedule & Hours of Work**:

- 10 positions as and when needed
- 4 term positions from April 30, 2024 to September 2, 2024. Min. 35 hours bi-weekly

**Posting Date**:April 5, 2024

**Summary**
This position is responsible for conducting Parks patrols and achieving compliance with the Capital Regional District Parks Bylaw.

**Key Duties & Responsibilities**
- With a focus of obtaining compliance through cooperation, conducts Park patrols to ensure that patrons are educated about and comply with the CRD Parks Bylaw. Uses enforcement action - including use of force and arrests - only when necessary and as outlined by CRD Policy.
- Contacts other agencies as required and outlined by policy/guidelines when encountering non-compliant patrons.
- Reports all serious events that occur while on shift immediately to the Chief Bylaw Officer and/or Senior Bylaw Officer.
- Prepares, completes and submits to the Chief Bylaw Officer and/or Senior Bylaw Officer Parks patrol reports for each shift
- Follows all policies, procedures, guidelines and standards of the CRD, including but not limited to: CRD bylaw policies, procedures and guidelines; CRD communications and media, human resources, legislative and administrative services, and financial services policies, procedures and guidelines; and related.
- Creates books of evidence and prosecutes disputed municipal ticket they have issued.
- Performs other related duties as required.

**Key Skills & Abilities**
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Strong ability to obtain compliance through the use of tact, persuasive diplomacy and sound judgement.
- Strong negotiation and conflict resolution skills and the ability to diffuse difficult situations.
- Strong ability to work collaboratively in a team environment.
- Strong ability to prepare clear and concise written reports for the supervisor.
- Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
- Strong ability to perform a wide variety of activities in all types of weather conditions and terrain.
- Thorough knowledge of the CRD Parks bylaw.

**Qualifications**
- High School Graduation
- Bylaw enforcement and/or auxiliary or reserve constable training
- A minimum of 2 years' directly related experience

**Certifications**
- Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
- Use of Force Certification
- ASP Expandable Baton Use
- OC Spray Use
- Valid BC Driver's Licence

**APPLICATIONS**

Education : Secondary (high) school graduation certificate
Experience : 2 years to less than 3 years

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