Bilingual Personal Banker, English and Mandarin or

2 weeks ago


Richmond, Canada HSBC Full time

Opening up a world of opportunity.

HSBC is a financial services organization serving more than 40 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.

Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.

About the role

Branch Location: No. 3 Road, Richmond

As a Personal Banker you are a Brand Ambassador for HSBC Bank Canada, delivering an outstanding customer experience by identifying and fulfilling all customer needs at first point of contact.

You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

We’re looking for people with personality, drive and ambition to join our teams.

Your Responsibilities
- Demonstrate sound understanding of HSBC products and services; articulating these to your customer in an engaging and confident manner.
- Effectively question and listen to your customers, enabling you to fully understand both new & existing customer’s financial circumstances and needs
- Proactively drive referrals to Branch Specialist, Premier and Wealth colleagues, to ensure that the customer is provided with the best possible advice
- Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & self-service points, to meet their varying needs
- Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins

Requirements
- A passion for continuously delivering an outstanding customer experience
- Consistently deliver a personalised, friendly & efficient service at all times
- Effective communication skills, which will enable you to build strong professional rapport
- Ability to demonstrate your understanding of a customer’s requirements through effective fact finding
- Fluency in English and Mandarin or Cantonese is required

HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.



  • Richmond, Canada HSBC Full time

    Opening up a world of opportunity. HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities...


  • Richmond, Canada Herbaland Naturals Full time

    Job Title: Sales Representative (Bilingual - English/Mandarin) Location: 12340 Horseshoe way, Richmond, B.C, V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced Sales Representative to join our team. Herbaland’s culture is inclusive, sustainable, and community...


  • Richmond, Canada HSBC Full time

    Opening up a world of opportunity. HSBC is a financial services organization serving more than 40 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of new opportunities...

  • Personal Banker

    5 days ago


    Richmond, Canada BMO Financial Group Full time

    11000 No 5 Road Richmond British Columbia,V7A 4E7 Join a buzzing team who are serving the community with terrific service and providing outstanding banking solutions to achieve above standard service and branch recognition! This team also cares about you and your development which means you can pave the way to drive your skills, learning and career growth...


  • Richmond, Canada Gentai Capital Corporation Full time

    **Gentai Capital Corporation **is one of Canada’s fastest-growing companies with an 11-year track record of earning investors a consistent absolute above-average return, specializing in both residential and commercial mortgages nationwide. We have established ourselves as a strong and conservative alternative investment firm. Our growth can be attributed...

  • Chinese Instructor

    3 days ago


    Richmond, Canada A Plus Tutorial Inc. Full time

    Since opening in 1995, A Plus Tutorial has established itself as one of the best tutorial centres within the Greater Vancouver area. Unlike most centres, A Plus Tutorial enables its students to achieve academic excellence through various programs. In addition to offering lessons in both a small-group and lecture-style setting, we give our students an...


  • Richmond Hill, Canada The Co-operators Full time

    **Associate Insurance Advisor - Bilingual (Mandarin/Cantonese)**: **助理保险顾问**: (Please see below for the English language version of this Job...


  • Richmond, Canada Zhuge Academy Education Ltd. Full time

    **Company Overview** Zhuge Academy is a professional learning center with a group of highly trained and certified teachers for children from Kindergarten to Grade 12. We provide a variety of educational programs that help children succeed in both academic and personal development. The programs include, but not limited to English, French, Spanish, Chinese,...

  • Personal Banker

    7 days ago


    Richmond, Canada BMO Financial Group Full time

    3900 Steveston Hwy Unit 130 Richmond British Columbia,V7E 2K1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Personal Banker

    1 week ago


    Richmond, Canada BMO Financial Group Full time

    6088 No 3 Road Richmond British Columbia,V6Y 2B3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Richmond, Canada Liu and Yang Notaries Public Corporation Full time

    **Job responsibilities include (but not limited to) the following**: Scanning, filing documents and mailing correspondences; Performing clerical and administrative tasks such as data entries; Answering phone calls and scheduling appointments; Greeting and helping visitors with questions and queries **Requirements**: Fluent in English, Mandarin, Cantonese...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • Robotics Instructor

    5 days ago


    Richmond, Canada Roboplanet Education and Community Society Full time

    RoboPlanet - Richmond, BC is seeking part-time robotics and coding instructor for our Scratch and WEDO programs. Teaching experience is preferred but not essential. If you enjoy the process of tidying and organizing, and are passionate about working with children, this is an ideal job for you! **Key Responsibilities** - Teach Coding, Robotics to a group of...


  • Richmond, Canada Forbest Academy Inc Full time

    **Chinese/Mandarin** **Instructor (In-person/Online)** **Job Details**: - Bachelor degree or above, solid professional knowledge and relevant educational experience; - Familiar with Chinese teaching of BC curriculum. - Understanding of Chinese literature in elementary and secondary school is preferred;. - Proficient in Chinese reading, writing, listening...

  • School Administrator

    4 weeks ago


    Richmond, Canada Roboplanet Education and Community Society Full time

    **Job Posting - Administration for Robotics Education School** RoboPlanet - Richmond, BC is seeking a full-time school administrator to effectively manage the school affairs and increase the efficiency of works. If you enjoy the process of tidying and organizing and are passionate about working with children, this is an ideal job for you! **Key...


  • Richmond Hill, Canada Elton Academy Full time

    Elton Academy is an international private high school in Richmond Hill and is seeking an PT Science tutor who can speak Mandarin to tutor elementary and high school students in person after school and on weekends. Duties include: - Tutoring classes - Assigning and marking assessments - Giving students feedback **Job Type / Category** Industry:...


  • Richmond Hill, Canada RDental Full time

    We are looking for a friendly energetic personality to join our dental reception team in Richmond Hill on a full time basis. Minimum one year dental reception experience required. Some weekday evenings/Saturdays would be required. Abeldent experience would be an asset. Ability to also speak Cantonese or Mandarin would be required. Please include your resume....


  • Richmond, Canada Big Way Hot Pot Full time

    Big Way Hot Pot 大味 is a developing chain restaurant. We are looking for HR to join our office team. **Responsibilities**: - Create, update, and provide recommendations for all HR policies, processes, and procedures - Develop policy recommendations based on knowledge of legislation and company requirements (non-union setting) - Coach management on above...

  • Warehouse Manager

    4 days ago


    Richmond, Canada Watson enterprises Inc Full time

    Watson Enterprises Inc. is headquartered in Vancouver, Canada, which is mainly engaged in the wholesales of Asian food. After nearly 20 years of development, it has become one of the major suppliers of Asian foods in Canada. **Responsibilities**: - Overseeing and coordinating warehouse operations to ensure efficiency and accuracy. - Effectively manage...

  • News Reporter

    7 days ago


    Richmond, Canada Fairchild TV Full time

    Fairchild TV is looking for a dynamic News Reporter who is passionate to work in news and current affairs sector to deliver high quality content for audience. **News Reporter - Mandarin (Part time)** To present information in a fair, balanced and accurate way through news bulletins, documentaries and other factual programs. Job Duties: - Reporting and...