Parking Enforcement Officer, Patrol

1 week ago

Hamilton, Canada REEF Parking Full time

**Parking Enforcement Officer, Patrol**

**Who You'll Work For?**

REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that's over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we're making the place you live, the place you love to be.

**What You'll Do**

The Parking Enforcement Officer monitors Municipal Parking lots and city street parking for time infractions. The Parking Enforcement Officer will answer all pertinent questions related to the parking facility itself or the surrounding area. Also, will assist customers with issues related to mobile phones and pay by phone app. The Parking Enforcement Officer required to enforce all parking bylaws across the city of Hamilton. Conduct regular patrols in municipal car parks and private property and perform other day to day activities as required. This will include municipal car parks, fire routes, time limit restrictions, private property, parks, and on street regulations. Municipal Law Enforcement Officer (MLEO) certification provided.

Downtown Hamilton. Patrol mainly on foot and occasionally by vehicle in downtown Hamilton and surrounding area. Must be willing to work outdoors in all kinds of weather conditions. Full time position with on the job training including Municipal Law Enforcement Certification. Uniform provided. Benefits after three months. Hours are Monday to Friday from 08:30 to 16:30 or Tuesday - Saturday 08:00 to 16:00. Hourly rate is $16.45 per hour to start.

Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Deliver exceptional customer service experience, especially in difficult situations.
- Remain calm and professional even when dealing with challenging customers.
- Utilize License Plate Recognition (LPR) system monitor for compliance with parking policy and procedure.
- Issue fee notices to vehicles not in compliance with parking policy and procedure.
- Follow up with management on any potential customer service issues.
- Assist customers with proper use of pay stations and perform minor maintenance as needed.

**What We Want From You**:

- Prefer high school diploma or equivalent.
- Comfortable with devices running both Android and Apple Systems
- Excellent verbal and written communication skills
- Valid Driver's license required
- Clean Motor Vehicle Report (MVR)

**What We'll Provide**

**(Full-Time Employee Only)**
Medical
Dental
Vision

Life and Disability
Paid Time Off (PTO)

**PHYSICAL DEMANDS**:

- Able to walk, stand for up to 10 hours
- Able to bend, crouch, reach
- Able to use stairs when required
- Must be able to lift up to 50lbs

**WORKING CONDITIONS**:

- Work is performed outdoors for extended periods of time including up to the entire duration of shift.
- Protection from weather conditions may be provided, but not necessarily from temperature changes.

REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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