Billing & HR Associate

3 weeks ago


Richmond Hill, Canada C.E.S. Physiotherapy & Rehabilitation Full time

We are currently looking for a Permanent Full-Time Billing & HR Associate with great enthusiasm and energy to join our team at the clinic. You will work alongside other front desk staff members in a fast-paced environment to aid in billings and enhancing patient experience in the clinic. You must be able to work independently with low supervision and communicate effectively between patients and therapists to improve efficiency within the clinic.

Responsibilities include but are not limited to the following:

- Timely submission of billings to Insurance Companies for MVA patients using the clinic system and HCAI
- Direct billing for MVA patients with Extended Health Benefits
- Communicate with insurance adjusters on all treatment plans and invoices
- Communicate with other parties for documentations in relation to MVA patients
- Coordinate with our Provider Network for billings of patients
- Respond to all enquiries in relation to MVA patients’ treatment plans and billing questions
- Timely submission of billings for WSIB patients
- Follow up on account receivables and payables as directed by the Director
- Payroll preparations
- Entries input into Quickbooks
- Improve customer service, develop and implement new process and procedures
- Other administrative tasks/duties as deemed necessary by the Director
- Minimum of 1-2 experience in a similar role preferably in the healthcare industry
- Working knowledge of Antibex Universal software is highly preferred
- Excellent written and verbal communication skills
- Strong time management skills, being punctual and responsible is critical
- Exceptional patient management skills with a high degree of professionalism and integrity
- Excellent teamwork and problem-solving skills, able to respond to challenges in a quick and effective fashion
- Attention to detail with strong organizational skills
- Positive attitude with a willingness to learn
- Experience in health care settings is an asset
- Experience with using electronic health management records and billing insurance companies is an asset
- High sensitivity and aptitude for working with numbers
- Fluent in English and Cantonese/Mandarin is an asset

**Experience**:

- Accounting: New graduates are welcome
- Data management: 1 year (preferred)
- Customer Service: 1 year (preferred)

Ability to commute/relocate:

- Richmond Hill, ON L4B 3N2: reliably commute or plan to relocate before starting work

COVID-19 considerations:

- Due to COVID-19, we provide a change in footwear for patients when entering the clinic, they are asked for symptoms. All frontline staff are to wear masks at all times

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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