Customer Service Agent
7 months ago
**Responsibilities**:
Monitor flights/training/rest/travel/ reserve of all crew
React to irregular operations
Provide charter quotations to customers
Any other related duties as assigned
**Skills**:
Previous Airline Operations or Airport work
Excellent computer skills
Able to work in a team environment, as well as unsupervised
Strong attention to detail is a must
Strong problem solving and resolution skills
Excellent organizational, prioritizing and communication skills
**Working Conditions**:
Ability to work irregular hours or shift work that may include, overnights, evenings and weekends, and holidays with a schedule that varies.
Joining our team as a Customer Service Agent offers the opportunity to work in a dynamic environment where your skills will be valued and developed. If you are passionate about aviation and providing top-notch customer service please submit your resume and cover letter to:
Jody Quesnel, Thunder Airlines, 310 Hector Dougal Way, Thunder Bay ON, P7E 6M6
**Job Types**: Full-time, Part-time
**Benefits**:
- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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