Technical Product and Sales Lead- Bio-nano Solutions

2 weeks ago

Edmonton, Canada Norcada Full time

**We are a Technology Company**

**The Position**

Norcada is currently looking for a Technical Product and Sales Lead to assist with product configuration, business development, sales and product delivery activities. The main responsibilities in this position include handling sales inquiries, configuring products and options with our clients, quotation and proposal development, supporting marketing activities, and "lead to sales to shipment" customer support. This is a full time, permanent position with medical benefits and pension.

**Key Responsibilities**
- Customer interaction including phone and online sales engagement. We are active in international markets and work may extend outside of the regular “9 to 5”.
- Preparation of standard and custom quotes, and handling customer queries
- Supporting client development and account management, including shipping and after-sales support
- Maintaining internal information management systems and lead tracking
- Working with our technical team to analyze business opportunities
- Supporting conference, webinar and tradeshow events, including travel to various countries
- Coordinating people, projects, and sales activities and supporting our world-renowned delivery excellence

**Qualifications and Experience**
- Post-secondary education in engineering, business, science, or related area (BSc, BCom, or MBA)
- Minimum of 3 years of experience in sales, fabrication or customer interaction in manufacturing, genetic or protein matter analysis, microscopy and microanalysis, and/or product management fields
- Proven experience in developing proposals and project plans
- Training and experience in process management or project management
- Demonstrated proficiency in Microsoft Office as well as work experience in CRM (Salesforce)
- Experience with CAD software would be an asset (Programs such as L-Edit, KLayout Pro-E, SolidWorks, Fusion360, Inventor, etc.)
- Has contributed to developing, making, selling or supporting nanopore technology, biological micro/nano test devices, genomics, microfluidics, and/or cryo-TEM / Xray analysis
- Has experience working in the high-tech sector, in particular working with products made for biological sample storage, imaging, testing, recognition or analysis
- Has excellent written/verbal communication and interpersonal skills
- Has the ability to work both independently and in cooperation with customers and collaborators in various countries
- Has the ability to collaborate with various engineering and non-technical teams
- Feels comfortable working assertively in a deadline-driven environment
- Is detail-oriented and organized
- Is willing and able to travel to conferences, trade shows and customer sites
- Preferably lives in the greater Edmonton Area or is willing to relocate to Edmonton

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
We have a tight COVID-19 Policy and all Norcada Employees are fully vaccinated for COVID-19. Due to the fact that we are an essential business and we support medical technology, we are still taking a cautious approach to our daily operations.

Ability to commute/relocate:

- EDMONTON, AB: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Work Location: One location

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